What other details can I provide? I’ve already provided the debug logs (although I’m not sure exactly where they go, but they were emailed to the support team I guess). I’ll try and find them myself as well.
Cheers Chris > On 27/10/2021, at 10:25 AM, German Cancio <german.can...@gmail.com> wrote: > > Chris, > > Hrm; difficult to deduce what is going on without more details. The best is > really to enable debug logs and look into what they contain at the precise > time you miss a call. > > Cheers Germán > > >> On 26 Oct 2021, at 23:20, Chris Jackson <ch...@cd-jackson.com> wrote: >> >> For this test I was actually not using Wifi - the iPhone was on the mobile >> network and it was working fine (I was able to make normal calls). Sorry - I >> don’t seem to have mentioned that point below, but I think I did say this in >> the report when I sent in the logs. So, I can try this using Wifi, but your >> suggestion to disable Wifi is actually what I’ve already done. >> >> Is it really true that time doesn’t matter? I was recently reading up on how >> the push notification registration works and while I didn’t really go into >> all the detail I thought that I read that there was a need to >> re-registration after some period? Also, it may not be time related - it’s >> just my first impression but I’ve not really characterised this particularly >> well as it takes a lot of time. What I can say is it seems mostly reliable >> if I call shortly after I’ve used the app, and mostly unreliable if I call >> when the iPhone has been sitting idle for a reasonable period. >> >> Thanks. >> >> Chris >> >>> On 27/10/2021, at 10:10 AM, German Cancio <german.can...@gmail.com> wrote: >>> >>> Chris, >>> >>> Would that rather look like an issue with your Wifi connection? The app on >>> iOS will be sent to rest only seconds after a call is completed and the app >>> is sent to background (e.g. locking the phone); it doesn’t make any >>> difference to the app whether a call is received one minute or one hour >>> after the previous one - it gets waken up by a push notification received >>> by iOS and passed to the app. But your Wifi connection might be put into >>> dormant mode by your router, so that push notification might not make it >>> through in time for picking up the call. That’s a quite common problem that >>> ends up affecting many VoIP apps. >>> >>> Try disabling Wifi and see whether you still have the same issue using >>> mobile data. If that doesn’t fix the issue, you could try to enable logs >>> and look what the app does at the time of the call. >>> >>> Germán >>> >>> >>>> On 26 Oct 2021, at 21:17, Chris Jackson <ch...@cd-jackson.com> wrote: >>>> >>>> I’ve been testing out LinPhone, and while it mostly seems to work well, >>>> notifications of iPhone calls seems to be unreliable. I sent some logs >>>> recently but thought I should follow up with a message here to see if >>>> others were experiencing issues, or if it is just a problem with my system. >>>> >>>> I’ve not characterised this well, but from a few tests it seems that >>>> longer periods of no use will result in calls not being established. It >>>> seems that possibly leaving the iPhone “off” for an hour (ie not opening >>>> any apps and certainly not opening LinPhone) will result in calls not >>>> being connected. I might be wrong as I’ve only tested this a couple of >>>> times and obviously this takes a lot of time between tests. Calls made >>>> after 30 or 40 minutes of no use have so far always worked ok though. >>>> >>>> I wonder if this is a known issue or something that could be a settings >>>> issue in my system? I’m using the LinPhone cloud FlexiSip and have not >>>> changed any settings from default in the iPhone app. >>>> >>>> Thanks >>>> Chris >>>> _______________________________________________ >>>> Linphone-users mailing list >>>> Linphone-users@nongnu.org >>>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>> >>> >>> _______________________________________________ >>> Linphone-users mailing list >>> Linphone-users@nongnu.org >>> https://lists.nongnu.org/mailman/listinfo/linphone-users >> >> >> _______________________________________________ >> Linphone-users mailing list >> Linphone-users@nongnu.org >> https://lists.nongnu.org/mailman/listinfo/linphone-users > > > _______________________________________________ > Linphone-users mailing list > Linphone-users@nongnu.org > https://lists.nongnu.org/mailman/listinfo/linphone-users _______________________________________________ Linphone-users mailing list Linphone-users@nongnu.org https://lists.nongnu.org/mailman/listinfo/linphone-users
