On Mon, 03 Feb 2003 10:39:50 -0500, richard truett wrote:
>I've learned through experience that the S/390 platform is held to a much higher
>standard than even Sun, HP or AIX UNIX systems.  Even though those systems
>approach the acquisition costs of a S/390 they are judged as if they were a
>'cheap' Windows machine.
>
>There appears to be a double standard today in the IT industry.  And it is a
>standard that is never explained when management is pressed for a reason.

It's real simple ... end-users EXPECT that behavior.  Hence, when there are
outages, they don't complain.  Management will tolerate these outages because
they aren't getting complaints.

The smallest glitch on our OS/390 system will prompt many calls to our CIO.
Management will not tolerate such hiccups because they are getting phone calls
whenever they happen.



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Stephen Y. Odo
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