It's the same here. MVS (OS/390 or z/OS) and VM users EXPECT minimal problems/outages and loudly complain about either. M$ and unix system users (even Linux/390 users) assume there will be problems/outages and don't complain.
"Stephen Y. Odo" wrote: > > On Mon, 03 Feb 2003 10:39:50 -0500, richard truett wrote: > >I've learned through experience that the S/390 platform is held to a much higher > >standard than even Sun, HP or AIX UNIX systems. Even though those systems > >approach the acquisition costs of a S/390 they are judged as if they were a > >'cheap' Windows machine. > > > >There appears to be a double standard today in the IT industry. And it is a > >standard that is never explained when management is pressed for a reason. > > It's real simple ... end-users EXPECT that behavior. Hence, when there are > outages, they don't complain. Management will tolerate these outages because > they aren't getting complaints. > > The smallest glitch on our OS/390 system will prompt many calls to our CIO. > Management will not tolerate such hiccups because they are getting phone calls > whenever they happen. > > ----------------------------------------------------------------------- > Stephen Y. Odo > Senior Systems Programmer phone: (808)956-2383 > Information Technology Services FAX: (808)956-2412 > University of Hawai'i e-mail: [EMAIL PROTECTED] > ....................................................................... > Region Registrar phone: (808)847-1076 > American Youth Soccer Organization FAX: (808)847-1076 > Honolulu Region 178 e-mail: [EMAIL PROTECTED] > -----------------------------------------------------------------------
