> > Both. Bugzilla is enormously end-user-hostile, and difficult to manage. > > It is also primarily written in Perl, making heavy use of arrays in > > memory, which makes it somewhat of a pig. > The user hostility is really down to the UI, some of the bugzillas have > very nice front ends.
Someone *had* to have improved it. At the time we ditched it, the available interfaces and tooling couldn't get much more hostile without coming out of the box and biting you on the leg (and one was never sure that it wasn't contemplating doing exactly that). It would probably be tolerable for coding projects, but it's not for general use by any stretch. > On a PC it runs fine but there you have plenty of > cheap RAM and processor. Exactly. > > It also doesn't handle email or WWW-based case access very well, which > > makes it a real PITA to use in non-developer environments. In all > > fairness, it ran OK on a lightly loaded system, but you could tell when > > someone accessed a case or opened a bug, whereas having the data in a > > RDBMS like PostGres with a nicer interface like RT really didn't make > > getting Bugzilla working better worth the effort. > It puts the data into an RDBMS so I don't quite follow that bit. Sorry, wasn't very clear. Parse the sentence as the combination of the two items. The point was that at the time, the UI over the database made it really really unpleasant. > You might also want to look at 'trac', its a much nicer tool for smaller > projects. Yes, the UI on trac is much better. It's still fairly painful to run on shared-resource machines, but the utility factor is much higher for non-geeks. I still hold Cornell PROBLEM up as probably the best general-purpose case tracking tool developed in the last few decades. If it were more portable...*sigh*. ---------------------------------------------------------------------- For LINUX-390 subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: INFO LINUX-390 or visit http://www.marist.edu/htbin/wlvindex?LINUX-390
