Hello listers,

We use Novell's Subscription Management Tool to maintain a local copy of
maintenance for our SLES10 SP2 systems.  For a long time now, I have
noticed that the counts provided by the tool are off.

Recently, I was made aware by our Novell Rep that Novell had a document
(7002030) entitled "Virtual machines are counted incorrectly in NCC."
I have spent the last few days implementing this document.  I get down
to the last few machines and think I am almost done.  I run a smt
list-registrations command and see that some of the machines that I know
I registered do not appear in the listing.  The listing gives you a
identifying character string, a hostname, and what product it is registered.

I think I have figured out what the problem is, but I don't know what to
do about it.

Our systems that were built before we started using SMT appear to work
just fine.  That is the process outlined by 7002030 works.

Our latest clone master was made after we implemented the subscription
management tool.  We built this clone master from scratch.  In order to
put maintenance on the clone master, we had to register the clone master
with the SMT.  So whatever SMT uses to uniquely identify a host system
is registered with SMT before the cloning is done.

What appears to be happening is that the last system (cloned with the
new clone master) registered is the one that appear on the smt
list-subscriptions listing.  That is, I register system a.  system a
appears on the report.  I register system b.  System a disappears, but
system b appears.  I register system c, system b disappears.  You get
the idea.  It appears that all systems cloned from our new clone master
work this way.

One of the purposes of this exercise is to get all our systems on the
smt reports and to get the counts correct.

Any ideas on how to get the clones built from a clone master to show up
properly on the smt reports?  In other words, does anyone know how to
make these clones appear to be unique to smt?

Thanks,
Ron

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