Fernando,

The problem is happening again.  The process is in state D for
uninterruptable sleep.  I do not want to try a kill -15 at this moment.
I am waiting for Novell to get back to me on what information they might
want to gather.  I have done a lsof.  To keep from cluttering up the
list, I am sending it to you privately.

Thanks for your help,
Ron

Fernando Gieseler wrote:
Ron,

Please, verify what is the PID (process ID) are running the ghost
process.

After this verification, run 'lsof -p PID' and verify which the files
are open.

Understanding which files are open, you can remove file permissions or
debug the problem.

If you can, send-me the result of lsof command.

Have you tried "kill -15" ??

Regards,



Fernando Gieseler
_________________________________________
Technical Sales Specialist for System z
-  Linux and z/VM -
IBM Brasil
fone: +55-51-2131-5848
cel: +55-51-9988-8177
fax: +55-51-2131-5875
ITN: 5 759-5848
T/L: 759-5848
f...@br.ibm.com



From:   Ron Foster at Baldor-IS <rfos...@baldor.com>
To:     LINUX-390@vm.marist.edu
Date:   06/04/2010 12:02
Subject:        Re: Unable to kill process
Sent by:        Linux on 390 Port <LINUX-390@vm.marist.edu>


------------------------------------------------------------------------



Mark,


> If kill -9 doesn't work then the process is in a system routine that
can be
> cancelled.
Thanks for the info.
> Did you have a problem with disks and/or nfs? (sap process needing to
> complete i/o?)
We happen to have the problem on another SAP application server as I am
typing this.  I have checked all the nfs mounts and they all appear to
be working.  I did not spot messages in /var/log/messages.  The drives
for this system are eckd.  The storage guy has not notified me of any
problems with the storage subsystem.  The z/VM folks here do not have a
z/VM console manager running, so we cannot see if there were any z/vm
console messages come out.

The storage guy is saying that since the storage subsystem did not phone
home, the disks are ok.

> thats a support question if ever I heard one. Contact SAP/IBM. (Which of
> course will lead to a question on maintenace levels of linux and sap.)
>
>
>
Since we are having the problem right now, I contacted our SAP basis
manager and requested that he contact SAP.  I will be opening an SR with
Novell when I get finished with this e-mail.

Looking at the time the process has been running in SAP, it looks like
it started yesterday afternoon shortly after the other process.
Different application server.
> Are you saying that shutdown didn't work either and that you were
forced to
> crash the linux guest?
Yes,

I ended up logging onto the 3270 console.  I did a init 1 to take it
down to single user mode.  The kill did not work, so I did the shutdown
command.  I let it sit a few minutes.  The normal shutdown sequence not
complete.  So I ended up doing a #cp logoff.

> were you alreday in shutdown?
The only shutdown was after I did the init 1.

Thanks,
Ron

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