I suggest doing an online poll of user browsing prefrences.
Ask questions such as:
1. Rate each of the following factors from 1(not important) to 5(very
   important) for your browsing experience:
   FACTORS: Loading speed, navigation speed, lack of popup windows, does it
            work on my system, standard compliance, accessability to the
            handicapped, data security, esthetics, lots of animations, lack
            of animations, ... (suggest more)
2. Which browser do you most commonly use and on what OS?
3. Do you browse the web on your mobile phone or other text-only interfaces?
4. Do you ever browse with images turned off (for example- mobile phone)?
5. What is the lowest resolution you use to browse the web? The highest?

What do you think? Any more suggestions?

  Alon

> On Tue, 31 Dec 2002 08:41:55 +0200
> [EMAIL PROTECTED] wrote:
>
> > I think you missed the main point:
> >
> > 5. Bottom line - drives away potential business (customers, partners) and
> > misses the whole point of having a web site.
>
> Very good, but now we should think of means to substantiate this
> claim. Otherwise it would be dismissed with the usual "95% is IE"
> arguments. What I was thinking was how can we show they loose
> business in general (not just Linux) -- therefore I emphasized
> the "public image".
>
> Another linked issue. How can we address complaints to *correct*
> authority in the organization (I think marketing dept. should
> be our focus). What we need is e-mail addresseses so we can
> (politely and rationaly) complain to, thus conveying the message:
>    "It's better be standard compliant then to deal with bad
>     publicity from tech savy people about the quality of your
>     web site".
>
> Of course every complaint should be accompanied with the known
> facts about lowering maintenance costs etc so they won't be
> pushed right away from the table due to "no money" excuses.
>
> ----------------------------------------------------------------
> Oron Peled                             Voice/Fax: +972-4-8228492
> [EMAIL PROTECTED]                  http://www.actcom.co.il/~oron
>
> "First they ignore you,
> then they laugh at you,
> then they fight you,
> then you win." -- Gandhi
>
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-- 
This message was sent by Alon Altman ([EMAIL PROTECTED]) ICQ:1366540
The RIGHT way to contact me is by e-mail. I am otherwise nonexistent :)
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