Hi Ira, Gabor,
There is a huge difference between supporting "GNU/Linux" and supporting
"Ubuntu". You might be able to convince some unsuspecting and less
knowledgable customers that you support "Ubuntu" and/or all other distros
derived from "GNU/Linux", but unless you really have specific "Ubuntu"
knowledge you will be faking it and run the risk of getting caught (as I
do at times). To support a distro you really need to know the history of
its releases, the versions of the packages in each release, the specific
points where the distro differs from others, and the points that are
distro-specific such as the installation programs, the mirrors, the
availability of the people who release the distro, the mailing lists and
other things as well. I recommend that you only tell people that you
support what you really are intimately familiar with on a daily basis, and
not things that it would seem that you should be able to find your way
around in based on your expertise in other things.
Regards,
- yba
On Mon, 24 Jul 2006, Gabor Szabo wrote:
Date: Mon, 24 Jul 2006 11:39:09 +0300
From: Gabor Szabo <[EMAIL PROTECTED]>
To: IGLU Mailing list <[EMAIL PROTECTED]>
Subject: Re: Ubuntu support in Israel
On 7/24/06, Ira Abramov <[EMAIL PROTECTED]> wrote:
Quoting Gabor Szabo, from the post of Sat, 22 Jul:
> Is there any company out there that is providing commercial support for
> Ubuntu in Israel?
>
> I tried to find one on the Ubuntu marketplace, but could locate any.
> http://www.ubuntu.com/support/marketplace
>
> Does that mean there is no such company or that they are not listed?
> Why?
I provide support for GNU/Linux servers, should I go list myself on every
server distro's website there is?
Only on those you want to support.
That would be called marketing.
On the other hand if the cloning process is not working well yet, then you
might
not want to do more marketing.
On the bigger picture, when deciding on which distro to use companies will
take
into account how easy it is to find local support.
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