Hi all,
 
This morning we had a PE1950 go into a "zombie" state, where we could log in, 
but could not execute any commands, the OS having put all the filesystems in 
Read-Only mode.
We had someone reboot it, and going through the logs we saw this message appear 
in the alertlog during the reboot (and via SNMP traps) :
 
Severity      : Critical
ID            : 2336
Date and Time : Mon Jul 27 09:42:33 2009
Category      : Storage Service
Description   : Controller event log: Fatal firmware error: Line 1029 in 
../../raid/verdeMain.c :  Controller 0 (PERC 5/i Integrated) 

Current firmware rev is : 5.2.1-0067
The OS is : Centos 5.3 x86_64 
 
Uname -a output : Linux vp-ast-01 2.6.18-128.1.6.el5 #1 SMP Wed Apr 1 09:10:25 
EDT 2009 x86_64 x86_64 x86_64 GNU/Linux
 
Dmesg output during boot :
 
megasas: 00.00.04.01-RH1 Thu July 10 09:41:51 PST 2008
megasas: 0x1028:0x0015:0x1028:0x1f03: bus 2:slot 14:func 0
GSI 19 sharing vector 0x52 and IRQ 19
ACPI: PCI Interrupt 0000:02:0e.0[A] -> GSI 78 (level, low) -> IRQ 82
megasas: FW now in Ready state
scsi0 : LSI SAS based MegaRAID driver
  Vendor: SEAGATE   Model: ST3146855SS       Rev: S527
  Type:   Direct-Access                      ANSI SCSI revision: 05
  Vendor: SEAGATE   Model: ST3146855SS       Rev: S527
  Type:   Direct-Access                      ANSI SCSI revision: 05
  Vendor: DP        Model: BACKPLANE         Rev: 1.05
  Type:   Enclosure                          ANSI SCSI revision: 05
  Vendor: DELL      Model: PERC 5/i          Rev: 1.03
  Type:   Direct-Access                      ANSI SCSI revision: 05
SCSI device sda: 285474816 512-byte hdwr sectors (146163 MB)
sda: Write Protect is off
sda: Mode Sense: 1f 00 00 08
SCSI device sda: drive cache: write back
SCSI device sda: 285474816 512-byte hdwr sectors (146163 MB)
sda: Write Protect is off
sda: Mode Sense: 1f 00 00 08
SCSI device sda: drive cache: write back
 sda: sda1 sda2 sda3 sda4 < sda5 sda6 sda7 sda8 >

The TTY_00000000.log shows :
 
07/24/09  4:55:48: *** DATA ABORT exception: sf=a00ffe34
07/24/09  4:55:48: CPSR=800000d3: N=1,Z=0,C=0,V=0,Q=0   I=1 F=1 T=0 MODE=13(SVC)
07/24/09  4:55:48:  r0=00000140   r1=00000000   r2=00000000   r3=a0c2f400
07/24/09  4:55:48:  r4=a07c6c00   r5=a0c2f400   r6=00000260   r7=00000000
07/24/09  4:55:48:  r8=a0000013   r9=00000000  r10=00000000  r11=a00ffeb0
07/24/09  4:55:48: r12=00000000   lr=a081ce00   pc=a081ce14
EVT#06149-07/24/09  4:55:48:  15=Fatal firmware error: Line 1029 in 
../../raid/verdeMain.c
 
[0]: fp=a00ffdbc, lr=a0898cf8  -  abort_data+114
[1]: fp=a00ffe0c, lr=a000ac78  -  dbits+1788264
[2]: fp=a00ffe30, lr=a000a84c  -  dbits+1787e38
[3]: fp=a00ffe78, lr=a081ce14  -  DM_ProcessMsg+60
[4]: fp=a00ffeb0, lr=a088654c  -  BmpCmdCreateAndFire+120
[5]: fp=a00ffed8, lr=a08509c8  -  flush_cache+3f8
[6]: fp=a00fff5c, lr=a087dc9c  -  set_state+194
[7]: fp=a00fff90, lr=a087d9c8  -  raid_task+318
[8]: fp=a00fffb8, lr=a08978b0  -  main+3b0
[9]: fp=a00fffe4, lr=a0895fe0  -  c_start+30
[10]: fp=a00ffffc, lr=9e8804cc  -  _start+6c
[11]: fp=a0018350, lr=a0006204  -  dbits+17837f0
[12]: fp=a00183fc, lr=4a8  -  000004a8
MonTask: line 1029 in file ../../raid/verdeMain.c
INTCTL=16c00000:1003dcf, IINTSRC=0:0, FINTSRC=0:1002100, CPSR=600000d3, 
sp=a00ffb00
MegaMon> 
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I reckon this server has some old firmware, so we will update that tonight, but 
I wanted to know if this was a known issue in this firmware version and if it 
had been fixed.
 
Thanks for any clues,
 
Robert von Bismarck
Senior Systems Engineer
 

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