On Wed, Aug 6, 2014 at 8:00 AM, maxime.ripard <
[email protected]> wrote:

> On Wed, Aug 06, 2014 at 12:43:50PM +0300, Simos Xenitellis wrote:
> > Thanks all for the replies!
> >
> > I composed the document for Nicolas and I hope he manages to arrange for
> a
> > video interview.
> > The two main aspects were that what Allwinner currently provides (to the
> > developer communities) is not sufficient,
> > and that what is needed is a direct contact from Allwinner to the
> > linux-sunxi community
> > in order to sort out issues as they develop.
>
> I'm a bit concerned about this to be honest.
>
> No other SoC vendor will give you that sort of thing for free.
> And no other SoC vendor will either send dev boards to any random dude
> on the internet.
>
> I don't think you could show up and just require that.
>
> Allwinner has already been talking to us, and sent boards to a few
> developpers, and we should already be grateful for that.
>
> I agree on the fact that we'd need a better communication channel with
> them though.
>

If their user manuals and datasheets contained the same info that is in the
ones from TI or Freescale, that would eliminate 90% of the things I want to
ask them.

For example, right now I need to know the maximum clock frequency allowed
on the I2S_MCLK output pin and it is not spec'd in the datasheet.

I suspect they could eliminate 50% of their support burden by doing two
things:
1) Full documentation in the manuals/datasheets
2) Put the SDKs up on a public server so that people can be sure they are
using the most recent ones.

And then make a formal support system so that they can track what questions
keep getting asked over and over again so that they can put the answer to
those questions in a FAQ on the doc server.





>
> Maxime
>
> --
> Maxime Ripard, Free Electrons
> Embedded Linux, Kernel and Android engineering
> http://free-electrons.com
>



-- 
Jon Smirl
[email protected]

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