On Wed, Aug 06, 2014 at 08:27:59AM -0400, [email protected] wrote:
> If their user manuals and datasheets contained the same info that is in the
> ones from TI or Freescale, that would eliminate 90% of the things I want to
> ask them.
> 
> For example, right now I need to know the maximum clock frequency allowed
> on the I2S_MCLK output pin and it is not spec'd in the datasheet.
> 
> I suspect they could eliminate 50% of their support burden by doing two
> things:
> 1) Full documentation in the manuals/datasheets
> 2) Put the SDKs up on a public server so that people can be sure they are
> using the most recent ones.
> 
> And then make a formal support system so that they can track what questions
> keep getting asked over and over again so that they can put the answer to
> those questions in a FAQ on the doc server.

Yes, that would be very valuable.

-- 
Maxime Ripard, Free Electrons
Embedded Linux, Kernel and Android engineering
http://free-electrons.com

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