Here is the relevant piece of the FAQ;

Q: How do I report a bug?

A:First make sure that it's a bug that hasn't yet been fixed. Try using a 
recent stable kernel, the most current one if possible, to see if the bug 
is still "alive". If it's fixed already, keep using that kernel! 
Otherwise, once you've verified that the bug is still munching away, post 
a good description of it to the right Linux-USB mailing list.

In addition to the information required in /usr/src/linux/REPORTING-BUGS, 
it also helps enormously if you provide the output of 
/proc/bus/usb/devices. If you are having problems with your host 
controller being recognised, it helps to have the output of lspci -v. If 
it is supposed to be UHCI, it helps to know whether interrupts are being 
generated every second. You should send this information to the user/help 
mailing list.

If you are using UHCI, try to reproduce the problem with the "other" UHCI 
host controller driver (HCD). There are currently two UHCI drivers, which 
don't always behave the same: usb-uhci and uhci (the "alt" or "JE" 
driver). If you find that you have a workaround, please still report the 
problem! And make sure you say which HCD(s) you're using.

If you have access to both OHCI and UHCI host controllers, please try to 
reproduce your problem with both kinds of controller. Since these use 
different HCDs, they may behave differently in some situations. The reason 
might be a device drivers assuming some HCD-specific behavior, or an HCD 
not doing the right thing.


On Sun, 23 Jun 2002, David wrote:

> On Sat, 22 Jun 2002, Stephen J. Gowdy wrote:
> 
> > You'll need to supply more information. Complete kernel logs and various
> > outputs of commands, you'll find the requeste information list in the FAQ
> > at http://www.linux-usb.org/.
> >
> 
> What more information do you want?  I went to the FAQ's at
> http://www.linux-usb.org/, and I didn't see any other place that contains
> needed information that i haven't already supplied.  I gave my kernel log
> in my initial message(/var/log/syslog).  Any help would be appreciated.
> Thanks
> 
> 

-- 
 /------------------------------------+-------------------------\
|Stephen J. Gowdy                     | SLAC, MailStop 34,       |
|http://www.slac.stanford.edu/~gowdy/ | 2575 Sand Hill Road,     |
|http://calendar.yahoo.com/gowdy      | Menlo Park CA 94025, USA |
|EMail: [EMAIL PROTECTED]       | Tel: +1 650 926 3144     |
 \------------------------------------+-------------------------/



-------------------------------------------------------
Sponsored by:
ThinkGeek at http://www.ThinkGeek.com/
_______________________________________________
[EMAIL PROTECTED]
To unsubscribe, use the last form field at:
https://lists.sourceforge.net/lists/listinfo/linux-usb-users

Reply via email to