Hi,

I'm here again after some time  with the same problem, unfortunately all
my efforts did non succeed in solving it.

In a few word:  I was happy using my Palm M515  with pilot-link over the
USB untill I upgraded to the Red Hat 9.0; after that I may sync just one
time and then, to sync the Palm  again, I have to reboot the computer. I
also contacted the pilot-link ML without success.

I attach here some debug information; does anybody understand whether it
may be an USB configuration problem?

Thanks in advance ;-)
-- 
   ---       _     o        |   Perche' denunciare il reddito dopo il   |
   / immi  ___   _/\_>      |         bene che vi ha fatto? MM          |
(_/          -  O,> / O     |                                           |
\var\log\messages (valid connection)

12:35:10 kernel: hub.c: new USB device 00:07.2-2, assigned address 3
12:35:10 kernel: usbserial.c: Handspring Visor / Palm 4.0 / Cli� 4.x converter detected
12:35:10 kernel: visor.c: Handspring Visor / Palm 4.0 / Cli� 4.x: Number of ports: 2
12:35:10 kernel: visor.c: Handspring Visor / Palm 4.0 / Cli� 4.x: port 1, is for 
Generic use and is bound to ttyUSB0
12:35:10 kernel: visor.c: Handspring Visor / Palm 4.0 / Cli� 4.x: port 2, is for 
HotSync use and is bound to ttyUSB1
12:35:10 kernel: usbserial.c: Handspring Visor / Palm 4.0 / Cli� 4.x converter now 
attached to ttyUSB0 (or usb/tts/0 for devfs)
12:35:10 kernel: usbserial.c: Handspring Visor / Palm 4.0 / Cli� 4.x converter now 
attached to ttyUSB1 (or usb/tts/1 for devfs)
12:35:14 /etc/hotplug/usb.agent: Setup visor for USB product 830/3/100
12:35:14 kernel: usb.c: unable to get major 180 for usb devices
12:35:14 kernel: usb.c: registered new driver usbdevfs
12:35:14 kernel: usb.c: deregistering driver usbdevfs
12:35:14 kernel: usb.c: registered new driver hub
12:35:14 kernel: usb.c: registered new driver serial
12:35:14 kernel: usbserial.c: USB Serial support registered for Generic
12:35:14 kernel: usbserial.c: USB Serial Driver core v1.4
12:35:14 kernel: usbserial.c: USB Serial support registered for Handspring Visor / 
Palm 4.0 / Cli� 4.x
12:35:14 kernel: usbserial.c: USB Serial support registered for Sony Cli� 3.5
12:35:14 kernel: visor.c: USB HandSpring Visor, Palm m50x, Sony Cli� driver v1.6
12:35:15 devlabel: devlabel service started/restarted
12:35:57 kernel: usbdevfs: process 2338 (lsusb) did not claim interface 0 before use
12:36:21 kernel: usb-uhci.c: interrupt, status 3, frame# 884
12:36:21 kernel: usb.c: USB disconnect on device 00:07.2-2 address 3
12:36:21 kernel: usbserial.c: Handspring Visor / Palm 4.0 / Cli� 4.x converter now 
disconnected from ttyUSB0
12:36:21 kernel: usbserial.c: Handspring Visor / Palm 4.0 / Cli� 4.x converter now 
disconnected from ttyUSB1
12:36:22 devlabel: devlabel service started/restarted

\var\log\messages (no connection)

12:36:45 kernel: hub.c: new USB device 00:07.2-2, assigned address 4
12:36:45 kernel: usbserial.c: Handspring Visor / Palm 4.0 / Cli� 4.x converter detected
12:36:45 kernel: visor.c: Handspring Visor / Palm 4.0 / Cli� 4.x: Number of ports: 2
12:36:45 kernel: visor.c: Handspring Visor / Palm 4.0 / Cli� 4.x: port 1, is for 
Generic use and is bound to ttyUSB0
12:36:45 kernel: visor.c: Handspring Visor / Palm 4.0 / Cli� 4.x: port 2, is for 
HotSync use and is bound to ttyUSB1
12:36:45 kernel: usbserial.c: Handspring Visor / Palm 4.0 / Cli� 4.x converter now 
attached to ttyUSB0 (or usb/tts/0 for devfs)
12:36:45 kernel: usbserial.c: Handspring Visor / Palm 4.0 / Cli� 4.x converter now 
attached to ttyUSB1 (or usb/tts/1 for devfs)
12:36:48 /etc/hotplug/usb.agent: Setup visor for USB product 830/3/100
12:36:49 devlabel: devlabel service started/restarted
12:37:10 kernel: usb.c: USB disconnect on device 00:07.2-2 address 4
12:37:10 kernel: usbserial.c: Handspring Visor / Palm 4.0 / Cli� 4.x converter now 
disconnected from ttyUSB0
12:37:10 kernel: usbserial.c: Handspring Visor / Palm 4.0 / Cli� 4.x converter now 
disconnected from ttyUSB1
lug 26 12:37:10 devlabel: devlabel service started/restarted

# lsmod
Module                  Size  Used by    Tainted: P
visor                  11144   0 (unused)
usbserial              22108   0 [visor]
usbcore                78784   0 [visor usbserial]

# lsusb
Bus 001 Device 003: ID 0830:0003 Palm Computing, Inc. Palm M515
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.00
  bDeviceClass            0 Interface
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        16
  idVendor           0x0830 Palm Computing, Inc.
  idProduct          0x0003 Palm M515
  bcdDevice            1.00
  iManufacturer           1 Palm, Inc.
  iProduct                2 Palm Handheld
  iSerial                 5 L0RP13I21073
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           46
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           4
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass      0
      bInterfaceProtocol      0
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize         16
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize         16
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize         64
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               none
        wMaxPacketSize         64
        bInterval               0
  Language IDs: (length=4)
     0409 English(US)

# cat /proc/bus/usb/drivers
         usbdevfs
         hub
 96-111: hiddev
         hid
 80- 95: dc2xx
         serial

# cat /proc/bus/usb/devices
...
T:  Bus=01 Lev=01 Prnt=01 Port=01 Cnt=02 Dev#=  3 Spd=12  MxCh= 0
D:  Ver= 1.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=16 #Cfgs=  1
P:  Vendor=0830 ProdID=0003 Rev= 1.00
S:  Manufacturer=Palm, Inc.
S:  Product=Palm Handheld
S:  SerialNumber=L0RP13I21073
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=  2mA
I:  If#= 0 Alt= 0 #EPs= 4 Cls=ff(vend.) Sub=00 Prot=00 Driver=serial
E:  Ad=81(I) Atr=02(Bulk) MxPS=  16 Ivl=0ms
E:  Ad=01(O) Atr=02(Bulk) MxPS=  16 Ivl=0ms
E:  Ad=82(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms

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