Hello Mark Glassberg,

several things you could do...

Try

lsmod

and see if there is something like 

uhci_hcd ehci_hcd or ohci_hcd in the list.
you should have ehci_hcd to have high speed (USB2) support.

If you do not have it, you can try as root (!!) 

modprobe ehci_hcd

If it works, than you are in luck, ehci_hcd is the module (driver) name
for USB2 controller. Add ehci_hcd to /etc/modules file on an empty
line.
That is all.

If it does not work, do 
zcat /proc/config.gz |grep -i EHCI
and see if you have something like
CONFIG_USB_EHCI_HCD=m
or 
CONFIG_USB_EHCI_HCD=y

If you do not have these enteries or if you do not have /proc/config.gz
on your system, most probably you will have to recompile the kernel
to include EHCI support. Basically this means that the driver for USB2
controller is turned off on your system and to turn it on, you have to
rebuild the kernel. Let us hope it does not come to that.

ZF


--- Mark Glassberg <[EMAIL PROTECTED]> wrote:

> On Tue, Feb 06, 2007 at 01:09:33PM -0500, Alan Stern wrote:
> > So let's say your device supports high speed.  If it is running at
> less
> > than high speed then something is wrong with the system setup. 
> Maybe the
> > computer's high-speed USB controller isn't working, or maybe the
> driver
> > for it isn't loaded, or maybe the device is plugged into a port
> which
> > isn't wired to that controller, etc.  To get the device running at
> high
> > speed, you need to correct whatever problem is present.
> 
> Thanks again for the reply, but what I'm asking is:  How do I
> determine and
> correct "whatever problem is present"?
> 
>
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