Hi everyone,

Last weekend I tried to install Ubuntu on a friends PC without luck 
(apparently the optical drive was unsupported...), and this weekend I gave it 
another go. We narrowed down the problem, and found it to be caused by the 
fact that his primary hard disc is on a SATA bus, and somehow as a result of 
this, it can't see the CDROM drive. It wants to insert the SCSI cdrom module, 
but breaks when it tries to automatically insert it - manually inserting the 
module also breaks (i.e. hangs).

The main hard disc appears to be detected - there is a /dev entry called:
/dev/scsi/disc0/bus0/target0/lun0/part0 through 7 
(the correct number of partitions for the disc), but neither the VFAT 
partitions or the old EXT2 partitions (from an old SUSE install) could be 
mounted (manually).

We tried a bunch of options in the BIOS too, including so-called "Combined 
Mode" which makes the SATA channels look like IDE channels, and "SATA-only" 
mode which makes the other PATA ide channels look like SATA devices. We even 
tried buying and connecting up a SATA-to-PATA adapter from DSE to make the 
optical drive look even more like a SATA device but that didn't help. 
Interestingly there are no /dev/hd* entries at all (in any of the BIOS modes).

I thought we could make an ISO image of the CD and put it on the old ext2 
partition, and mount that partition, then mount the ISO as loopback, and 
install off that? but couldn't mount the ext2 partition like I said before.

Any suggestions? We are pretty much at the end of our tethers...

Regards,
Hugo.


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