On Thu, 03 Mar 2005 09:27, Robert Fisher wrote: > I give up. I cannot understand how they can come to this conclusion from > the facts I sent them. Nobody capable of logical thought could either. Her meaningless blather is just that. A reply to be recorded as a "letter sent" showing "work done".
Remember that the one "Sarah Boggs" ( quite possibly a pseudonym ) is only the "Contact Centre Team Leader", i.e. essentially a telephone operator who has climbed one step up the promotion tree. She is doing what her boss has told her to do. She is trying on the first step in a chain of events designed by the Commission so that it can avoid doing as much real work as it possibly can. Conspiracy theorists like me will perceive some kind of "cosy arrangement" between the Commission and the largest business in the country to ignore minor whinging and bleating from the little people like you and me. In any case the Commission is trying to give itself time to take on the larger fish which are being really naughty. Whether or not you take it lying down depends on how much you feel aggrieved by their lack-lustre approach to Telecom's anti-competitive behaviour, and I suppose how much time and emotional energy you want to expend on the quite possibly fruitless exercise. Telecom and the Commission will hope that you remember the olden days when I had the 'phone put on here by the old Post Office in the late 1970s - I can't remember when exactly - and it took them about 6 _weeks_ to get around to connecting up a perfectly ordinary telephone to the exchange about 200 metres away. I was absolutely staggered when _four_ technicians turned up to do the job of simply connecting a 'phone to an existing line. If the above looks like an apology for Telecom, it isn't. I really think that the new owners of Telecom at the time of privatisation were a pack of outrageous bounders who took totally unfair advantage of a distinctly naive Government of the day to heist a very valuable asset off a small and defenceless population. Look at what has happened to the share value since that time. They appear to be continuing the tradition with alacrity. OK it's a rant, btw, have you got adsl on now? -- C. S.
