Carl,

> I didn't use the splitter at all. Just plugged it straight into the
> phone jack. Tried unplugging the phone too. I did leave it on for a
> few minutes, too.
> 
> The modem didn't come with a telecom-style phone plug, so I'm using
> the same one from my dial-up modem: male telecom - male rj-11 (or
> whatever number that is). The splitter is male rj11 - (female rj11
> phone/female rj11 ADSL). I've also got a male rj11 - male rj11.
> 
> In short, I don't have the right cable to include the splitter. I was
> under the impression that it was not required.
> 
> Is not using the splitter my problem?

You either need a single splitter OR filters on each phone, but not
both.  The ADSL router needs to be unfiltered and the phones need to
be filtered.

I had a Telecom install many years ago, and the installer fitted a
splitter in the master socket.  It had an outlet for the router and
another one for the phone.  All the other phone lines in the house
were wired off this master socket, so we only needed the single
splitter and didn't have to get filters for the other phones because
they were already filtered upstream.

So, if you are using a splitter, the router should be plugged in to
the unfiltered side and all other phone lines should be connected to
the other side.

If you are using filters, then don't put a filter on the ADSL router.

If the socket you are plugging your router in to also has a phone,
make sure you plug the router in to the side of the filter labelled
ADSL (obvious really).  That side of the filter is unfiltered.
-- 
Later

David Kirk

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