I never complained about *that* there is an outage, things happen
(though it's now approaching 12 hours), I asked whether anyone knew any
interesting details about why (by the sound of the techie) almost all
Surfboard modems aren't reconnecting.

> On Paradise's home page was a statement that there would be an outage on 
> the cable modem service from 00:01 for up to 6 hours on the morning of 
> Wednesday 19th October.  It's been there for a while.
> 
> If you can't be bothered

Let's improve the tone a bit. It's not a question whether I can be
bothered, it's a question of knowing there's an announcement there. To
the best of my knowledge, there never has been one before (and my custom
to Paradise goes back some years), and I have otherwise plain no reason
to visit paradise.net.nz other than for the occasional webmail, and ISP
settings, both bookmarked.

networkstatus.telstraclear.co.nz has consistently shown "no known
problems" all morning, which is plain incompetent, though I suppose
you'll argue the problem's not with Telstra, never mind that they damn
well know who my cable ISP is and that I pay my money to them.

Considering that service providers don't usually have a problem making
sure I know of any new services they offer, it's disorganised they can't
send a disruption announcement. I'm not getting into bush lawyer
arguments about T&Cs.

Saying to sign up with a better ISP is a cheap quip, you very well know
that fast internet alternatives are limited and all suck one way or
another. All in all cable is among the top.

Volker

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Volker Kuhlmann                 is possibly list0570 with the domain in header
http://volker.dnsalias.net/             Please do not CC list postings to me.

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