Volker Kuhlmann wrote:
Sorry I'm unable to add much more. Someone skilled probably needs to see the exact fault happening, as _many_ emails will need to be exchanged in describing it, with indeterminate result, otherwise.

Yep. And that has little to do with distro, doesn't it?
Exactly. A drive across town by a service-person is really the most efficient support for new users lacking technical independence. Of course a proportion of simple faults can be troubleshot online. The trick is probably to quickly determine one from the other, and allocate the task: out_of_Inbox asap. Load issues.

If you don't want to help someone who doesn't run your favourite distro,
fine - but the cause is more in front of your own computer than in some
software. ;)

Volker
Not "don't want to help", but "can't help" with that set of support tasks.

- Allocating the time to learn how to (undo) work around YaST is a problem, when quicker & cleaner solutions avail. I've come to see Windows as a "YaST with bells on", in fact ;-)

There are politics involved too, which back that economy measure (M$-Novell-Unix), but this isn't about those.

- It's a rational choice.

All strength to you backing $your_fav_distro for clients, none the less.
Your toolkit is none of my business, and I wish you well with sorting Reg+* out.

Good luck,

Rik

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