Volker Kuhlmann wrote:
Sorry I'm unable to add much more. Someone skilled probably needs to see
the exact fault happening, as _many_ emails will need to be exchanged in
describing it, with indeterminate result, otherwise.
Yep. And that has little to do with distro, doesn't it?
Exactly. A drive across town by a service-person is really the most
efficient support for new users lacking technical independence. Of
course a proportion of simple faults can be troubleshot online. The
trick is probably to quickly determine one from the other, and allocate
the task: out_of_Inbox asap. Load issues.
If you don't want to help someone who doesn't run your favourite distro,
fine - but the cause is more in front of your own computer than in some
software. ;)
Volker
Not "don't want to help", but "can't help" with that set of support tasks.
- Allocating the time to learn how to (undo) work around YaST is a
problem, when quicker & cleaner solutions avail. I've come to see
Windows as a "YaST with bells on", in fact ;-)
There are politics involved too, which back that economy measure
(M$-Novell-Unix), but this isn't about those.
- It's a rational choice.
All strength to you backing $your_fav_distro for clients, none the less.
Your toolkit is none of my business, and I wish you well with sorting
Reg+* out.
Good luck,
Rik