Yes, I did try wvdial in stupid mode, with the same result.

No i did not think of sending the log file to the wvdial developers, but
can soon arrange that.
many thanks for your help.

As a sub side to this issue, the person involved decided to move to xtra
broadband.
Installed the supplied dsl modem A Thompson speedtouch 510.  Once the
modem had connected to the adsl and the telltale lights were correct,
plugged the machine in with no further issues.
The operating system is Ububtu hardy 8.04.

At present everything is working correctly.
Also this dsl modem works with Ubuntu Intrepid 8.10, on my HP Elitebook
8730, despite there being some network issues on this machine.
just a matter of general information for anyone who has helped me in
this matter.

many thanks for all your help
regards Chris Thomas

On Mon, 2009-03-02 at 08:32 +1300, Volker Kuhlmann wrote:
> On Sat 28 Feb 2009 09:34:18 NZDT +1300, Eliot Blennerhassett wrote:
> 
> > Xtra's login prompts confuse wvdial and thus gnome-ppp.
> > 
> > In Kppp setup choose Authentication: Script based
> > for the script
> > 
> > Expect   ogin:
> > Send   <your username>
> > Expect   word:
> > Send   <your password>
> > Expect   ser:
> > Send   ppp
> 
> Did you try wvdialin stupid mode with this? I find it hard to believe
> that wvdial doesn't work with something as trivial as this.
> 
> Did you submit a log of the logins session to wvdial development?
> 
> Volker
> 

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