On Sat, Oct 1, 2011 at 12:50 AM, Wesley Parish
<[email protected]> wrote:
> I have an automatic payment going out once every 28 days to
> Paradise.net.nz. I do know what I am doing.
>
> Nut this is not the first time I have received this sort of dunning
> email, which is why I have taken my time in concluding it is probably
> fraudulent, since they have had three months already to clear it up.
> I paid $20.00 by Internet banking the second time I received such an
> email, into the same account that my automatic payments were going
> into; so it's apparently not my bank or the Paradise.net.nz bank
> account number that's at fault, since they recognized that Internet
> banking payment I made manually; but that leaves TelstraClear in
> arrears to me, not me to them. To wit, I am now two months ahead, not
> the single month ahead, in payments.
>
> I think I will contact them tomorrow, let them know either they sort
> it out pronto, or I go to the Police.
>
> It's not a case of a mere mistake when it's been going on for three
> or more months. Or if it is a "mere mistake", then perhaps the
> Commerce Commission and/or the Serious Fraud Office might like to get
> involved.

Are you serious? I hope not!

>
> And you wonder why people prefer to leave New Zealand for pastures
> that are to a minor extent, slightly greener?
>
> Wesley Parish
>
> On 30/09/2011, at 10:30 PM, yuri wrote:
>
>> On 30 September 2011 21:19, Wesley Parish wrote:
>>> Hi
>>> This email appears genuine. As it happens, I've checked my
>>> payments into the bank account number Paradise.net.nz gave me
>>> when i set up my account with them in 2002, and I've actually paid
>>> one month in advance. Should I go to the Police over this, or what?
>>> Wesley Parish
>>
>> How about just checking the terms and conditions of your Paradise
>> account.
>> I used to work for TelstraClear and I know that Paradise accounts are
>> on a four-weekly cycle (28 days) which means you actually need to make
>> 13 payments per year.
>> If you are paying monthly (which many people do when they set up their
>> automatic payments) then after a year you'll be one payment behind.
>>
>> If your Paradise service is part of a TelstraClear phone package, then
>> it is billed monthly, but Paradise on its own is four-weekly.
>>
>> It's been nearly 6 years since I left TelstraClear, so things may
>> have changed.
>>
>> Yuri de Groot
>>
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