On Monday 29 Dec 2008 9:27:53 pm Saswata Banerjee wrote: > And for your information, they have a very active community, both for > users and for developers, that has members who are very much willing to > help out newbies. And in most cases the community comes up with > solutions. They have large bank of reusable codes that are available for > developers to use, including a 12GB knowledgebase from which you can > find who else had the same problem and what is the solution. If the > community is unable to help and the matter is complex, microsoft inhouse > developer and trainers step in and help out. > > All this is from personal experiance. > Believe me, newbies in Microsoft environment get a lot of help.
ahem - all the above is for support for existing working products - have you any experience with bug reports and wishlists? Since I have *never* contacted microsoft for anything, I am ignorant of this. I *do* remember trying to get support for Coreldraw and pagemaker from wipro - a total excercise in futility. (Again this was over 10 years ago, so things may have changed now) -- regards Kenneth Gonsalves Associate NRC-FOSS http://nrcfosshelpline.in/web/ -- http://mm.glug-bom.org/mailman/listinfo/linuxers
