Sanjay B wrote:
> On Mon, December 29, 2008 4:58 pm, Dinesh Shah (દિનેશ
> શાહ/दिनेश शाह) wrote:
>
> <snip />
>
>   
>> Isn't it strange that if someone don't agree with you are have views
>> and opinions opposite ti you becomes M$ puppet? Why we never attempt
>> to learn from our opponents? If our opponents are vastly successful
>> does not always mean that they always employ unfair/illegal practices.
>> They must be doing something right - like not berating  and attack
>> newbies with insults and creating an ecosystem which feed on each
>> other, however flawed.
>>
>>     
> Have you ever tried calling a Microsoft call center? I'd much rather be
> "berated" on a list like this than try and communicate with those morons,
> whether I'm a newbie or not.
>   
Actually, I did call the microsoft call center. Its called microsoft 
connect.
And yes, they had the correct information that i needed. They gave me 
the data I wanted.
On one occasion when I asked details of a product, they offered to have 
a dealer call me next day with an offer or email to me a list of 5 
dealers in mumbai whom i can call for a quote.
They gave me correct information and clarified about pricing of a 
certain license which i knew should be available but the dealers were 
saying it is not there. Further, they asked me to tell the dealer that I 
have spoken to microsoft connect and that he should get the correct 
product for me and to let them know if he refused or asked for a higher 
price.

And for your information, they have a very active community, both for 
users and for developers, that has members who are very much willing to 
help out newbies. And in most cases the community comes up with 
solutions. They have large bank of reusable codes that are available for 
developers to use, including a 12GB knowledgebase from which you can 
find who else had the same problem and what is the solution. If the 
community is unable to help and the matter is complex, microsoft inhouse 
developer and trainers step in and help out.

All this is from personal experiance.
Believe me, newbies in Microsoft environment get a lot of help.

Regards
Saswata
>   
>>> Read the list for an abridged version. Or go to groklaw.net in the M$
>>> section.
>>>       
>> When will stop being cry baby?
>>
>>     
> Since when has providing links / info become "being a cry baby?"
>
> Can everyone stop with these meaningless personal insults - its a bit
> ridiculous, imo.
>
> Peace,
> Sanjay
>
>
>
>   
>> With regards,
>> --
>> --Dinesh Shah :-)
>> Shah Micro System
>> +91-98213-11906
>> Blog-1: http://dineshah.wordpress.com/
>> Blog-2: http://dineshah.blogspot.com/
>> Rodney Dangerfield  - "The way my luck is running, if I was a
>> politician I would be honest."
>> --
>> http://mm.glug-bom.org/mailman/listinfo/linuxers
>>
>>     
>
>
>   

-- 
http://mm.glug-bom.org/mailman/listinfo/linuxers

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