Thank you Praveen. This is an encouragement. I will surely take your advice and work on this.
Regards Pankaj On Thu, May 28, 2009 at 10:16 AM, Pravin Dhayfule <[email protected]>wrote: > > > > I had registered my grievance at the Consumer Online Resource & > Empowerment > > Centre (http://www.ccccore.co.in/ or http://www.core.nic.in/). Let's see > > what happens. > > > > Core indeed works.... However you need to do much than that. > I had been cheated by ICICI Lombard people in similar fashion. They sold me > Health insurance through phone, and told me that its applicable only on > credit card. Fearing hidden costs, I told them I dont want to pay through > credit card, but they insisted that there wont be any other charges apart > from Premium and service charge.... Eventually I realized that they > converted my 20K premium to EMIs and started charding me EMI.... > > On calling them they denied of not making me aware of EMI. When asked for > cancellation of Policy, they demanded 70% of the premium as cancellation > charge. I launched a complaint with Core.nic.in and also sent a mail t > ICICI > Lombard grievence department demanding the recording of my call with > Lombard > during the time of purchase... They retrived the recording and as I said > they realized that I was not made aware of EMI. Finally they agreed to > cancel the policy and gave me complete refund along with Service charges. > > *Now here's what you can do... Call up Reliance and ask them to provide you > the recording of the telephonic conversation between you and the executive > where he/she assured you about the FREE service. If they deny launch a > compliant stating that you are not provided information. If RTI act covers > telecom, then go ahead and file RTI suit against them.* *I was told that my > money is gone, but I got it back. You just need patience and right move. > All > the best.* > > Bye > Regards > -- > http://mm.glug-bom.org/mailman/listinfo/linuxers > -- http://mm.glug-bom.org/mailman/listinfo/linuxers
