On Sat, 20 Jun 1998, Chuq Von Rospach wrote:
> Do you know why it didn't work? Did you survey users? Gather any data?
> Study usage patterns? Did they not like it? Didn't see it in the
> documentation? Why? Was it presented wrong? Hidden? Even in failure,
> you can find out how to succeed. Or don't bother and give up.
It didn't work because .00001% of the other systems on the net work that
way, and 40% work with subscribe/unsubscribe commands buried in a mail
message, so they never tried it, no matter what documentation and help
messages said. Surveying subscribers isn't the useful part; it's
not-yet-subscribers that are the useful ones. As for the actual
subscribers, they didn't use xxx-unsubscribe because it wasn't what was in
place when they signed up for the list, even though they received several
updates telling them about the new way.
--
ROGER B.A. KLORESE [EMAIL PROTECTED] urgent: [EMAIL PROTECTED]
2215-R Market Street #576 San Francisco, CA 94114 +1 415 ALL-ARFF
"There is only one real blasphemy -- the refusal of joy!" -- Paul Rudnick
