On Tue, Feb 15, 2000 at 06:05:45AM -0500, Tom Neff wrote:
> * I, too, get occasional messages (sent to the list address, natch) of the
> form "HELP! I have been trying for MONTHS to leave this list" and I have
> zero sympathy for them. How do you spend MONTHS trying to leave a list,
> exactly. Send the same wrong-address unsub command every day, blink dumbly
> at the "Not a member" response ...
What really burns me up is mailing list software that refuses to
recognize unsub requests for forwarded mail. Too many MLM packages
do not honor requests when the From: address does not exactly match
the mailing list entry. It's not unusual to have ten different e-mail
addresses all forwarding into a single inbox. Unless you remember exactly
which address was used in the original sub, you can't unsub.
Worse yet is the case where an employee leaves and the mailing list software
does not process the "no such user" bounce message. [Computer Literacy
(fatbrain.com) is an example.] In this case, the postmaster or sysadmin
would not know the original address for sending in an unsub request.
When I've had to clean up this sort of mess, I usually try sending
several flavors of unsub messages to listname-request and owner-listname.
When that fails to elicit any sort of useful response, I've had to
resort to posting to the list to get the list owner's attention.
-Joe
