I wrote
> >We're having a very bad problem with AOL's 'spam filter' again
> >(which is silently discarding a big proportion of legitimate
> >mailing list traffic again).
Many thanks to all who responded to this question!
JC Dill <[EMAIL PROTECTED]> wrote
> whois netscape.com
> Alternately, try whois aol.com and calling their number:
Indeed it seems that this is the official way for contacting AOL
with this kind of problem.
Adam Bailey <[EMAIL PROTECTED]> wrote:
> You're better off just fixing the problem. See
> <http://members.aol.com/adamkb/aol/mailfaq/dropped-mail.html#lists>.
A good resource, but even knowing all that I had not managed to
spot the problem on my own.
The most helpful response came in private email from an AOL
postmaster (thank you so much - you know who you are :-) who
took the time to investigate the situation and tell me exactly
what needs to be changed to get "better chances for email
delivery".
God bless you,
Norbert
--
* Business coaching and consulting on email robots and mailing lists *
Norbert Bollow, Weidlistr.18, CH-8624 Gruet (near Zurich, Switzerland)
Tel +41 1 972 20 59 Fax +41 1 972 20 69 http://thinkcoach.com
