Thanks Kevin,

I will check it out. Looks for about $500 I could have a pretty good
encryption system. I wonder if it's worth it... I think for now just I
simply capture the last 4 numbers of the card for reference. The only reason
I would need to capture the card number is if for any reason I would need to
re-run it. There was a need for this a while back when a customer would send
an e-mail with an order change right after they ordered something. But now I
think it would be best to have them go through the system again and place a
second order. 

Neal Bailey
Internet Marketing Manager
E-mail: [EMAIL PROTECTED]
 

-----Original Message-----
From: Kevin Barber [mailto:[EMAIL PROTECTED] 
Sent: Monday, March 08, 2004 3:06 PM
To: [EMAIL PROTECTED]
Subject: RE: Credit Cards - Best Practices


Neal,

For your encryption, you might want to investigate:

http://www.digitaloutlook.com/solutionsstore.cfm

It is the PGP technology. It is a .dll for your custom tag directory.
(I have not used it, but it comes recommended by some shopping cart
providers)
You can download a freebie or 30 day for testing purposes.

HTH.

Kevin


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Behalf Of Bailey, Neal
Sent: Monday, March 08, 2004 2:32 PM
To: [EMAIL PROTECTED]
Subject: RE: Credit Cards - Best Practices



Thanks Matt,

Preferably I would like to encrypt the CC numbers but I really don't know
how to go about this. Any suggestions? And can I de-crypt the number if
needed?

With the Card API that I'm using, it will also give immediate feedback on
the pre-authorizing same as a normal transaction. So live feedback I not
really an issue. I am just not sure which is better. We sale candles and I'm
not sure if it would be right to charge the customer's card if say we are
out of stock on something. Usually we process their cards when we ship the
merchandise. With that being said, I guess it may not matter as I'm thinking
about it, I usually get charged immediately for a magazine subscription even
though it can take a month or two to get the actual magazine.

Neal Bailey
Internet Marketing Manager
E-mail: [EMAIL PROTECTED]

-----Original Message-----
From: Matthew Woodward [mailto:[EMAIL PROTECTED]
Sent: Monday, March 08, 2004 11:34 AM
To: [EMAIL PROTECTED]
Subject: RE: Credit Cards - Best Practices

In general when I deal with credit cards I absolutely recommend that unless
someone is on a dedicated server in an extremely secure environment (their
own firewall, the whole works), they should never store credit card
information, even on a temporary basis.  You're opening yourself up to too
much liability otherwise IMO.  Even if you are in a secure environment, you
still likely want to somehow obfuscate or encrypt the CC numbers in the
database the second they get inserted.  If someone hacks in the CC numbers
shouldn't just be sitting there for the hacker to see.

In general for retail stuff I do the CC processing right when the buyer hits

the "buy" button, just because then they get immediate feedback if their CC
gets declined or if there's some other problem with the order.  I can
definitely see how if you were doing high-volume stuff the batch processing
might be the way to go though.  Just depends on the situation.  I typically
use Verisign Payflow Pro and haven't ever run into any issues with doing
one-off transactions, but I haven't done any huge volume e-commerce sites
either.

HTH,
Matt

-------------------------
Matthew P. Woodward
[EMAIL PROTECTED]



----Original Message Follows----
From: "Bailey, Neal" <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Subject: Credit Cards - Best Practices
Date: Mon, 8 Mar 2004 11:11:47 -0600

Hello CFers...

I was wondering what are the best practices for credit card processing over
the web. Should you pre-authorize a customer's card during check out and
then run a batch transaction at the end of the day? Or should you run the
card as a final sale and gather the funds immediately.  Just as I have heard
people doing it both ways and I am in the process of converting my cart over
to an automatic Card processor API.

What are the pros and cons of both...

Also I have noticed that many shopping carts store their Credit card info in
the database. I have a little utility (MS Access) that transfers the
customer's info to my system at home and then deletes all credit card info.
This usually runs twice a day. Is there a better way to keep the card info
secure?

Thanks
Neal Bailey
Internet Marketing Manager
E-mail:  <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]

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