That's not fishy, they just still have their ticket system set to a week
before, that's how they made that outage 'planned' after it happened.

Let's see, the executives decided to roll the clock back on their ticket
system so they would have 'proof' that they notified everyone of the
'planned' outage.

Seems simple enough to me, they are involved in fraud, not just supporting
terrorist.  Usually if it looks like a fish and smells like a fish, it is a
fish.

They are blatantly lying to their customers so that they do not have to pay
for the outages.  I don't do business with criminals.  Isn't fraud illegal?

Jacob

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Adrian J. Moreno
Sent: Friday, November 19, 2004 1:05 PM
To: [EMAIL PROTECTED]
Subject: Re: The latest news from The Planet

Odd that you bring this up. For some reason, I just got a batch of "Ticket
updated" e-mails for the last reboot request I made (including when the tech
said he "couldn't find the server"). They're all dated 11/12, but they
showed up today as new e-mails.

Something's definitely fishy over there.

-- Adrian

Jacob Cameron wrote:

> They also say you need proof of down time.  I have had multiple 
> support tickets closed in the last month by their technicians with my 
> ping and tracert's in them.  However, accounting says you have to 
> report to them in 10 days.  I have my proof turned into them and they 
> have it, yet they will not stick to their SLA.

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