On 9/12/2013 1:25 PM, Matt Smith wrote:
On Sep 12, 2013, at 10:28 AM, Adam Piasecki <[email protected]> wrote:

First I'm almost certain this is a cable modem/provider problem. We have a 20mb 
ethernet circuit that works fine with the same pfSense.

We upgraded to a 100/10mb cable modem, when we put this on the WAN of the 
pfsense, we are getting major packet loss during peak times, and speed test 
sites that won't even load. Non-peak times we get no packet loss, good speed 
tests (50+mb)

The problem I'm having is that when we take the pfSense out and plug a PC 
directly into the cable modem, the speedtests look fine and the dropped packets 
go away. Both during peak times and non-peak.

My thought is the number of packets going over the cable modem with the pfSense 
is a lot greater then just one PC doing a speedtest, and the cable modem can't 
handle it. We have about 100 clients behind the pfSense trying to access the 
internet during peak times. The traffic graphs on pfSense only indicate we are 
doing  5-10mbs download and 1-5 upload, so we are no where near maxing out the 
cable modem bandwidth wise.

I've checked wan ethernet settings 1gig full duplex, no collisions or errors on 
the pfSense side. I don't see any problems in the log, we are not doing any 
traffic shaping.

What's the MTU set to on the WAN interface of the pfsense box? The cable modem may be 
encapsulating traffic in PPP or doing some other form of tunneling. You might check 
if large packets are being dropped somewhere upstream. You can run ping with a large 
packet size and the do not fragment bit set to check this. E.g. 'ping -s 1472 -D 
<some_internet_host>'.

-Matt Smith

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Okay, i'll try this, it's 1500 the default.

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