Hello!

A (someone else's, not mine) subscription to a list I'm an admin of has
been "disabled due to a bounce score". That person is using Yahoo.

What should I do?

More info on the list's settings:

   - I've checked the individual settings of their subscription, and
   it's"delivery status -> enabled".
   - There's no regex prohibiting any Yahoo address from sending messages.
   - "Default action to take when a member posts to the list" is set to
   "Default Processing".
   - They're not set as "put on hold".


Z poważaniem · Kind regards

Szymon Grabarczuk

Wiceprezes Zarządu, Sekretarz · Vice-Chair, Secretary

Wikimedia Polska


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e-mail: [email protected] <[email protected]>

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On Wed, 23 Jun 2021 at 11:03, Kunal Mehta <[email protected]> wrote:

> Hi,
>
> Sorry, I missed replying to this earlier.
>
> On 6/13/21 5:33 PM, Risker wrote:
> > I think what's bugging me the most with this is that with MM2 listadmins
> > got notice that someone was unsubscribed due to bounces, and we aren't
> > getting those notices now.  I could live with having to adjust the
> > bounces (especially for private lists), but there's something wrong with
> > not sending out the bounce-unsubscribe notice, especially when "regular"
> > unsubscribe notices are being sent out.
>
> In general, you should be getting notices that someone is unsubscribed
> due to bounces as long as the "Bounce Processing" -> "Notify owner on
> disable/removal" settings are enabled.
>
> The one exception to this is on 2021-05-31 when we got flooded with
> bounces and mass unsubscribed users to the point where Mailman had some
> 70k email notifications queued (one for the user being unsubscribed,
> another for the list admins), which would've taken anywhere from 3-7
> days to deliver, at which time all normal mailing list mail would've
> been on hold until the queue cleared out...so I just deleted all the
> notifications from the queue.
>
> I kept the actual notification messages though, plus we should still
> have the logs from then (at least for another week) so we can look up
> and provide a list of addresses that were unsubscribed from specific
> lists if you'd like.
>
> -- Kunal
> _______________________________________________
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> To unsubscribe send an email to [email protected]
>
> To request technical changes for a specific list, please instead create a
> task in Phabricator. See https://meta.wikimedia.org/wiki/Mailing_lists
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