Yes, we are. The time sever outage affected everything.

From: [email protected] [mailto:[email protected]] On 
Behalf Of Kent, Mark
Sent: Tuesday, August 4, 2015 11:32 AM
To: [email protected]
Subject: RE: [mssms] Before I open a support ticket with MS...

Are you not on an AD domain?  Your clients don’t synch time with your DC’s?

Mark Kent (MCP)
Sr. Desktop Systems Engineer
Computing & Technology Services - SUNY Buffalo State

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Sean Pomeroy
Sent: Tuesday, August 4, 2015 2:23 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: [mssms] Before I open a support ticket with MS...

If you go to view hardware inventory classes in client settings, does the 
console crash?

On Tue, Aug 4, 2015 at 1:47 PM Murray, Mike 
<[email protected]<mailto:[email protected]>> wrote:
Quick background – our NTP time server went down for a short while a couple of 
months ago. As a result, we had wonky timestamps in CM. Some had the year 2034. 
We worked with MS and they were able to clear this up.

Now we have a new issue, and they want us to open a separate case to address it 
(even though I believe it’s a direct result of the work they already 
performed). Our hardware and software inventory in the console only goes up to 
6/30/2015 (the day they worked on our server). I can see newer inventory when I 
open resource explorer on machines, but it’s not showing in the console. Policy 
requests are showing current dates.

Any ideas of things to try before I spend any more money with MS?

[cid:[email protected]]


Best Regards,

Mike Murray
Desktop Management Coordinator - IT Support Services
California State University, Chico
530.898.4357
[email protected]<mailto:[email protected]>





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