It shows this way on any console I open.

From: [email protected] [mailto:[email protected]] On 
Behalf Of Stuart Watret
Sent: Wednesday, August 5, 2015 7:25 AM
To: [email protected]
Subject: Re: [mssms] Before I open a support ticket with MS...


reinstall the console?



Stuart Watret

Offshore - IT Ltd

________________________________
From: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>> on 
behalf of Murray, Mike <[email protected]<mailto:[email protected]>>
Sent: 04 August 2015 22:47
To: [email protected]<mailto:[email protected]>
Subject: RE: [mssms] Before I open a support ticket with MS...


In fact, we have a collection using the below query that shows clients with a 
recent HW inventory (7 days or less). It is populating! Yet, hardware & 
software scan date columns are at 6/30/2015. This is mind boggling.



select 
SMS_R_SYSTEM.ResourceID,SMS_R_SYSTEM.ResourceType,SMS_R_SYSTEM.Name,SMS_R_SYSTEM.SMSUniqueIdentifier,SMS_R_SYSTEM.ResourceDomainORWorkgroup,SMS_R_SYSTEM.Client
 from SMS_R_System inner join SMS_G_System_WORKSTATION_STATUS on 
SMS_G_System_WORKSTATION_STATUS.ResourceID = SMS_R_System.ResourceId Where 
DATEDIFF(dd,SMS_G_System_WORKSTATION_STATUS.LastHardwareScan,GetDate()) < 7







From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Murray, Mike
Sent: Tuesday, August 4, 2015 2:43 PM
To: [email protected]<mailto:[email protected]>
Subject: RE: [mssms] Before I open a support ticket with MS...



Thanks, Sherry. I can see my system in the dataldr.log on the site server, so 
it looks like the data is getting there. But it's not updating in the console.  
:/



From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Sherry Kissinger
Sent: Tuesday, August 4, 2015 1:33 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: [mssms] Before I open a support ticket with MS...



Start here: http://www.enhansoft.com/blog/troubleshooting-inventory-flow  and 
see where inventory falls down.







On Tuesday, August 4, 2015 3:21 PM, "Murray, Mike" 
<[email protected]<mailto:[email protected]>> wrote:



Yes, we are. The time sever outage affected everything.



From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Kent, Mark
Sent: Tuesday, August 4, 2015 11:32 AM
To: [email protected]<mailto:[email protected]>
Subject: RE: [mssms] Before I open a support ticket with MS...



Are you not on an AD domain?  Your clients don't synch time with your DC's?



Mark Kent (MCP)

Sr. Desktop Systems Engineer

Computing & Technology Services - SUNY Buffalo State



From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Sean Pomeroy
Sent: Tuesday, August 4, 2015 2:23 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: [mssms] Before I open a support ticket with MS...



If you go to view hardware inventory classes in client settings, does the 
console crash?



On Tue, Aug 4, 2015 at 1:47 PM Murray, Mike 
<[email protected]<mailto:[email protected]>> wrote:

Quick background - our NTP time server went down for a short while a couple of 
months ago. As a result, we had wonky timestamps in CM. Some had the year 2034. 
We worked with MS and they were able to clear this up.



Now we have a new issue, and they want us to open a separate case to address it 
(even though I believe it's a direct result of the work they already 
performed). Our hardware and software inventory in the console only goes up to 
6/30/2015 (the day they worked on our server). I can see newer inventory when I 
open resource explorer on machines, but it's not showing in the console. Policy 
requests are showing current dates.



Any ideas of things to try before I spend any more money with MS?



[cid:[email protected]]





Best Regards,



Mike Murray

Desktop Management Coordinator - IT Support Services

California State University, Chico

530.898.4357
[email protected]<mailto:[email protected]>





















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