Start here: http://www.enhansoft.com/blog/troubleshooting-inventory-flow and
see where inventory falls down.
On Tuesday, August 4, 2015 3:21 PM, "Murray, Mike" <[email protected]>
wrote:
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{}-->Yes, we are. The time sever outage affected everything. From:
[email protected] [mailto:[email protected]]On Behalf
Of Kent, Mark
Sent: Tuesday, August 4, 2015 11:32 AM
To: [email protected]
Subject: RE: [mssms] Before I open a support ticket with MS... Are you not
on an AD domain? Your clients don’t synch time with your DC’s? Mark Kent
(MCP) Sr. Desktop Systems Engineer Computing & Technology Services - SUNY
Buffalo State From:[email protected]
[mailto:[email protected]]On Behalf Of Sean Pomeroy
Sent: Tuesday, August 4, 2015 2:23 PM
To: [email protected]
Subject: Re: [mssms] Before I open a support ticket with MS... If you go to
view hardware inventory classes in client settings, does the console crash?
On Tue, Aug 4, 2015 at 1:47 PM Murray, Mike <[email protected]> wrote:
Quick background – our NTP time server went down for a short while a couple of
months ago. As a result, we had wonky timestamps in CM. Some had the year 2034.
We worked with MS and they were able to clear this up. Now we have a new
issue, and they want us to open a separate case to address it (even though I
believe it’s a direct result of the work they already performed). Our hardware
and software inventory in the console only goes up to 6/30/2015 (the day they
worked on our server). I can see newer inventory when I open resource explorer
on machines, but it’s not showing in the console. Policy requests are showing
current dates. Any ideas of things to try before I spend any more money with
MS? Best Regards, Mike Murray Desktop Management Coordinator - IT
Support Services California State University, Chico 530.898.4357
[email protected]
