Is there no reason to have SINV run anymore? From: [email protected] [mailto:[email protected]] On Behalf Of Sherry Kissinger Sent: Monday, August 17, 2015 1:52 PM To: [email protected] Subject: Re: [mssms] RE: Before I open a support ticket with MS...
Software (aka file) inventory every 7 days (or just plain... off) is OK. Hardware inventory every 7 days... personally that is a bit "too" long for most companies to like how dated the information is. Hinv is where you get things like "what's in add/remove programs". You *might* want to consider bumping up Hinv to "every 6 days" (for a week), then "every 5 days" (for a week), and monitor in between each time frame that you increase the frequency, until you get back to daily... or until you find "omg, every 3 days is the limit we can handle, then our environment is just so underpowered that things start to fall apart". But daily hinv I think most environments can handle just fine. On Monday, August 17, 2015 12:21 PM, "Murray, Mike" <[email protected]<mailto:[email protected]>> wrote: In case anyone is interested, Microsoft resolved the issue. Apparently, since we had our HW & SW inventory set to run daily, the server wasn’t properly running the dbo.CH_SyncClientSummary stored procedure. We manually ran it and inventory data is showing correctly in the console now. We also changed our inventory schedules to run every 7 days, which they say should resolve this issue going forward. Mike From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Tuesday, August 4, 2015 10:45 AM To: [email protected]<mailto:[email protected]> Subject: [mssms] Before I open a support ticket with MS... Quick background – our NTP time server went down for a short while a couple of months ago. As a result, we had wonky timestamps in CM. Some had the year 2034. We worked with MS and they were able to clear this up. Now we have a new issue, and they want us to open a separate case to address it (even though I believe it’s a direct result of the work they already performed). Our hardware and software inventory in the console only goes up to 6/30/2015 (the day they worked on our server). I can see newer inventory when I open resource explorer on machines, but it’s not showing in the console. Policy requests are showing current dates. Any ideas of things to try before I spend any more money with MS? [cid:[email protected]] Best Regards, Mike Murray Desktop Management Coordinator - IT Support Services California State University, Chico 530.898.4357 [email protected]<mailto:[email protected]> ________________________________ Confidentiality Notice: This e-mail is intended only for the addressee named above. It contains information that is privileged, confidential or otherwise protected from use and disclosure. If you are not the intended recipient, you are hereby notified that any review, disclosure, copying, or dissemination of this transmission, or taking of any action in reliance on its contents, or other use is strictly prohibited. If you have received this transmission in error, please reply to the sender listed above immediately and permanently delete this message from your inbox. Thank you for your cooperation.
