I’ll take a crack here. We support about 15,000 users, but more importantly we support 30,000+ machines. We currently have 4 images: 32bit and 64bit Windows 7 and Windows 10. Hardware comes from either Dell (up to about 3 years ago) and now HP. There’s probably about 20+ models we support that cover the majority of our systems. That being said we do support just about anything and everything different departments bring in at a very basic level (if it completes the build sequence, that’s as far as we go).
My team has 4 people primarily involved in OS deployment. Each of us focuses on different aspects. Mike On 11/12/15, 11:50 AM, "[email protected] on behalf of Joe Sestrich" <[email protected] on behalf of [email protected]> wrote: >I'm curious what other teams are doing. How many people do you support? How >many images/OSes? Variety of hardware? > >By "imaging", I'm including everything from soup to nuts: > >Evaluating new hardware - Benchmark, QA, obtain and add drivers to SCCM/MDT. > >Support hardware issues with new features, driver issues, accessory support >(docking, wireless, Bluetooth, etcetera.) User and tech education. > >Manage current OS/base image - add/remove features, icons, look and feel. >Decide on standards. QA the builds. > >Eval new OS'es. Create new base images. Features, icons, look and feel, >standards, QA as above. > >Build and manage the deployments - build task sequences, test on assorted >hardware. > >Build and manage MBAM/Bitlocker deployment. Script TPM activation, MBAM >install, test and deploy. > >Manage replication of deployment solution to production. > >3rd level support for all the above. > >The floor is yours... > >Sent from my iPhone > ********************************************************** Electronic Mail is not secure, may not be read every day, and should not be used for urgent or sensitive issues
