I've been able to get around most UAC/rights/permissions issues with Log Me In.
Not cheap, but so far it hasn't let me down.
Jonathan
-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Kennedy, Jim
Sent: Tuesday, February 23, 2016 4:19 PM
To: ntsysadm <[email protected]>
Subject: RE: [NTSysADM] Remote users with no admin privs - TeamViewer not good
enough
Sounds like this:
http://andyparkes.co.uk/blog/index.php/2013/03/25/working-with-uac-and-remote-assistance/
-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Kurt Buff
Sent: Tuesday, February 23, 2016 4:14 PM
To: ntsysadm
Subject: [NTSysADM] Remote users with no admin privs - TeamViewer not good
enough
All,
I'm testing with a remote user - I've not allowed admin privs from his machine,
and we're working on configuring it remotely.
I tried to help in install, via TeamViewer, a printer driver, and it asked for
admin credentials.
TV would not show me the screen, nor allow me to enter my credentials.
I had to send him the local admin password, which worked, and then we could
proceed.
Is anyone aware of an app that allows the support tech to interact with these
prompts?
We've implemented LAPS, but I can't reset the password for the local
administrator account because we're using DirectAccess, and don't have manage
out capabilities (and believe me, I've tried to set that up and failed, but
we're using UAG/DA 2010, and it's no piece of cake - perhaps 2012R2 DA is
better).
Kurt
