Hi Bert and All,

let's see what Santiago and Nicole suggest on their side as well ... in the end we are all hier to work together and it is very important that we find a way which is suitable for all of us :-) .

BTW: it was NOT my intention to suggest to review less ... I was only pointing out that we might be confronted with a larger volume of review feedback because you are thouroughly reviewing the Help. If this is what you think it needs to be done, I will respect this decision and I am more than happy to support you in this :-) .

Kind Regards,
Rafaella


Bert Meersma wrote On 12/18/05 13:46,:

Hi Jigal,

Jigal van Hemert wrote:

Hi Bert, Rafaella, Santiago and all others,

From: "Bert Meersma"

1. All reviewers stop with reviewing and attach their files to issue

59216.
2. Alpha has a look at the comments in the review files and looks which
type of comment is repeated often.
3. Alpha changes the help by using the comments found in step 2. This
will result in a lot less comments in the remaining reviews.


Do you mean that only the frequently found errors (FFE) will be fixed? It
will certainly not mean that these FFE will be fixed in all places as it
turned out that Alpha didn't receive the complete help (parts were ported
directly from 1.1.x).

That's a good point. At least the FFE should be fixed in all the help files.

4. Then a new set of help files is build.
5. The reviewers start reviewing the new set of help files.


This means to me:
5. The reviewers start reviewing the new set of help files all over again.
Why?
a) It is not certain that the entire help text was available for Alpha, so
errors (even FFE) may appear in the help text
b) Only FFE were fixed and the review files are probably not modified
accordingly

It's not desired that everybody starts all over again. So in order to prevent this, all the FFE's should be fixed in ALL the help files and all the "unique errors" that are already in the review sheets should be fixed also. This way, nobody has to start all over again, but it will make the list with errors in the future review sheets a lot shorter. It would also speed up the reviewing process since the FFE's are already out.

For me it's not a big problem as I started reviewing recently after being
ill for a few weeks, but I don't think that those who already reviewed
substantial parts of the help will fancy the idea of starting all over
again.

see my comments above.

It seems a good idea at first, but I'm not sure if it speeds up the entire process in the end. It really depends on the number of isues that will be
fixed, the question whether Alpha will have the entire help text and how
long it will take before the new help files will be available.

I think this is partially true. But when you see at the time spent by the reviewers, the ideas described here would certainly shorten this time, since the FFE's do not exist anymore. Besides that, I think it would also be better for moral if all the FFE's are out. The reviewers do not face a pile of issues every time they open a help file.

Thanks for pointing this out!

Regards,

Bert


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