On Fri, Nov 23, 2012 at 11:49 AM, Andres Mujica <[email protected]> wrote:
> Hello everyone! > > I'm the current official contact for Ubuntu Colombia and we had an > embarrassing situation just this week. > > Someone within the team requested the LoCo material to shipit, the > material was approved and sent to this person who didn't get the DHL mail > and never showed up to reclaim the pack. > > Obviously the material was sent back to Canonical causing unnecessarily > lost money. > > First of all, my apologies for this situation, I'm responsible because I > should have made clear to everyone in the team that the material should be > requested by me and no one else. The person in question didn't mean to > harm but obviously it was a bad call. > > However, what gets my attention is that the material was approved and sent > to a person that belongs to the community but it seems is not even at > launchpad. > > I had the understanding that the only one who was able to request material > from Canonical through ship-it was the official contact. Is that right? > Am I wrong? > > What can we do to prevent this type of things in the future?. I don't > want that our entire team gets further requests rejected because of this > mistake and obviously we'd need material, we've got a fairly big number of > events the whole year so the material is really needed. > > To sum up, my apologies for the inconvenience caused by this situation, I > take full responsibility, and please clarify to us if anyone can request > material from Canonical or if only the official contact is allowed to. > > Thank you so much, > > Andres Mujica > on behalf of ubuntu-co > > -- > loco-contacts mailing list > [email protected] > https://lists.ubuntu.com/mailman/listinfo/loco-contacts > > Whomever is doing the Shipping at Canonical can check your Teams Launchpad Page or http://loco.ubuntu.com to confirm the recipient is a team contact/admin. The wiki should clearly state who is responsible for sending requests. -- *Benjamin Kerensa* *http://benjaminkerensa.com* *"I am what I am because of who we all are" - Ubuntu*
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