On 11/23/2012 01:26 PM, Benjamin Kerensa wrote:
On Fri, Nov 23, 2012 at 11:49 AM, Andres Mujica <[email protected]
<mailto:[email protected]>> wrote:
Hello everyone!
I'm the current official contact for Ubuntu Colombia and we had an
embarrassing situation just this week.
Someone within the team requested the LoCo material to shipit, the
material was approved and sent to this person who didn't get the
DHL mail and never showed up to reclaim the pack.
Obviously the material was sent back to Canonical causing
unnecessarily lost money.
First of all, my apologies for this situation, I'm responsible
because I should have made clear to everyone in the team that the
material should be requested by me and no one else. The person in
question didn't mean to harm but obviously it was a bad call.
However, what gets my attention is that the material was approved
and sent to a person that belongs to the community but it seems is
not even at launchpad.
I had the understanding that the only one who was able to request
material from Canonical through ship-it was the official contact.
Is that right? Am I wrong?
What can we do to prevent this type of things in the future?. I
don't want that our entire team gets further requests rejected
because of this mistake and obviously we'd need material, we've
got a fairly big number of events the whole year so the material
is really needed.
To sum up, my apologies for the inconvenience caused by this
situation, I take full responsibility, and please clarify to us if
anyone can request material from Canonical or if only the official
contact is allowed to.
Thank you so much,
Andres Mujica
on behalf of ubuntu-co
--
loco-contacts mailing list
[email protected] <mailto:[email protected]>
https://lists.ubuntu.com/mailman/listinfo/loco-contacts
Whomever is doing the Shipping at Canonical can check your Teams
Launchpad Page or http://loco.ubuntu.com to confirm the recipient is a
team contact/admin. The wiki should clearly state who is responsible
for sending requests.
--
/*Benjamin Kerensa*/
/http://benjaminkerensa.com/
/"I am what I am because of who we all are" - Ubuntu/
The Wiki pages are here:
https://wiki.ubuntu.com/LoCoGettingCds
https://wiki.ubuntu.com/UbuntuAtConferences
--
Benjamin Kerensa
http://benjaminkerensa.com
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loco-contacts mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/loco-contacts
