On Wed, May 22, 2002 at 02:15:04PM -0500, John Perkins wrote:
> On Tue, 21 May 2002 21:01:25 -0700
> Akop Pogosian <[EMAIL PROTECTED]> wrote:
> 
> > Very often I meet people who complain that they have problems
> > printing various PDF files on our printers (mostly HP). For example, I
> > just run lpq and got this message:
> > 
> >  Filter_status: Error: undefined; OffendingCommand: ~  at 20:50:15.199
> > 
> > The user tried printing the same file from acrobat reader or by
> > converting it to postscript with ghostscript first. Does anyone know
> > what's going on?
> 
> I've run across this one regularly when printing to HP LaserJets...
> 
> I suspect it's usually a font-related problem when it happens here.  Sometimes 
>rendering to PS Level 1 rather than PS Level 2 (or vice versa) will make the document 
>print.  Other times users must use gv/gs/pdf2ps/etc. or xpdf to do the rendering.  
>Still other documents flat out will not print at all.
> 
> This using GS 7.03, xpdf 1.0 and acroread 4.05 (latest Linux/Solaris release).
> 
> I recommend changing the PS Level in acroread first, then move to other PDF 
>processors.

Our ghostscript version was ancient, indeed. Upgrading to gs 7.04 fixed
the problem for the files I have tried. 


-akop



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