On Thu, 22 Jul 2004 10:09:37 -0700 (PDT) Patrick Powell <[EMAIL PROTECTED]> wrote:
> > We've got one Lanier LP020c (a Ricoh Aficio CL2000N rebadged). We've > > run > > into problems with this printer flat out crashing every 3-5 days, even > > > if it doesn't print anything. When it's running, it prints ok, > although > > > > it won't accept transparency media from the paper trays. We find that > > > "feature" a little irritating, but the printer crashing--locking up > with > > a service code on the display, no response over the network--is an > > issue. > I strongly suspect hardware (CPU, ram, power supply) issues. > > Have you tried 'crashing' it off of the table and having it 'fixed' > under a maintenance contract? Gives new meaning to 'printer fault'. > If you do not feel that doing this is ethical (i.e. - it may leave > visible damage marks and/or fingerprints), then there is always > the infamous 'tazer tickle.' Lanier has actually been pretty responsive on this issue. They've come out to replace the imaging board, added memory, added a hard disk, and taken other things apart a number of times now, all under warranty. However, to go any further requires getting the attention of higher level engineering staff. They don't seem to be quite as responsive toward making any changes. I believe those people are the Ricoh engineers. We have seen similar behavior out of our Lanier 2145 printers on occasion, although not nearly as often. Still better than the HP 8000/8100 series printers that would say they printed jobs successfully but in reality printed zero pages. :P > Just curious. I would NEVER do this myself, of course. Of course not. Nor would I. > As for the transpareny issue, you may need to use transparencies > that have an opaque strip on the edge. Some systems use LEDs to > detect paper out conditions and they shine right through the > transparency. Yes, but you still can't tell the printer there are transparencies in either tray. Notifying the printer you have transparency media will lower the fuser temperature slightly. From what I can tell, this is coded into the printer firmware. -- ======================================================================== ==== John Perkins | University of Wisconsin-Madison Associate Researcher | Department of Computer Science [EMAIL PROTECTED] | 1210 W. Dayton St. 608-262-0438/608-262-6626 FAX | Madison, WI 53706-1685 ======================================================================== ==== ----------------------------------------------------------------------------- YOU MUST BE A LIST MEMBER IN ORDER TO POST TO THE LPRng MAILING LIST The address you post from or your Reply-To address MUST be your subscription address If you need help, send email to [EMAIL PROTECTED] (or lprng-requests or lprng-digest-requests) with the word 'help' in the body. To subscribe to a list with name LIST, send mail to [EMAIL PROTECTED] with: | example: subscribe LIST <mailaddr> | subscribe lprng-digest [EMAIL PROTECTED] unsubscribe LIST <mailaddr> | unsubscribe lprng [EMAIL PROTECTED] If you have major problems, call Patrick Powell or one of the friendly staff at Astart Technologies for help. Astart also does support for LPRng. Also, check the Web Page at: http://www.lprng.com for any announcements. Astart Technologies (LPRng - Print Spooler http://www.lprng.com) 6741 Convoy Court San Diego, CA 92111 858-874-6543 FAX 858-751-2435 -----------------------------------------------------------------------------
