And while we're at it, the mtnconnect.co.ug E-mail to SMS system has been down for two weeks, and my 2 dozen attempts to notify your tech support/NOC team about it has only resulted in tech-support call-backs asking me if my Internet connection is still having problems -- and I'm not even an MTN data customer.
Kyle Spencer wrote .. > Steven, > > Does my organizations plans for moving our entire account over to another > provider > due to poor quality service merit your attention as well? > > -Kyle > > > On Mon, 2009-10-26 at 20:56 +0300, [email protected] wrote: > > > Dear Rob, > > > > > > > > > > > > Following up on the email below, you do raise a concern that merits > > > our attention. > > > > > > May you please send us your contact number, this will enable us > > > respond to your enquiry better. We do apologise for the intermittent > > > service that you have experienced on our network. > > > > > > We look forward to hearing from you. > > > > > > > > > > > > Warm regards, > > > > > > _________________________ > > > > > > Steven > > > > > > CS Correspondance Administrator > > > > > > Subscriber Operations Department > > > > > > email: [email protected] > > > > > > FIFA_Signature_Transparent > > > > > > > > > > > > From:[email protected] [mailto:[email protected]] On > > > Behalf Of George Kinyera-Apuke > > > Sent: Sunday, October 25, 2009 10:49 PM > > > To: Linux Users Group Uganda > > > Subject: Re: [LUG] MTN poor cell-service > > > > > > > > > > > > > > > It has been a nightmare on my part over the last one week - on calls, > > > sms and GPRS. In the one week, I can confidently say I have only had > > > about one and a half day of some sensible connectivity in the round > > > trip that spanned Kampala - Mbarara - Kabale - Kisoro - Bunagana - > > > Kanungu - Rukungiri - Ntungamo - Mabara - Kampala. The mess seems > > > countrywide if one can rationalise using my expereince. > > > > > > *********************************** > > > > > > > > > > > > > > > > > > George Kinyera-Apuke > > > Department of Geography, > > > Kyambogo University > > > P.O. Box 1, Kyambogo > > > > > > Mobile 1: +256-(0)772-507777 > > > Mobile 2: +256-(0)752-756666 > > > > > > > > > Fax Private: +153-03-235557 > > > > > > skype: abedi5 > > > > > > > > > www.kyu.ac.ug > > > > > > > > > > > > > > > --- On Sun, 10/25/09, Rob Gipman <[email protected]> wrote: > > > > > > > > > > > > From: Rob Gipman <[email protected]> > > > Subject: Re: [LUG] MTN poor cell-service > > > To: "Linux Users Group Uganda" <[email protected]> > > > Date: Sunday, October 25, 2009, 10:34 PM > > > > > > To be honest. We have to battle with traffic on the kiraka > > > tower that > > > mtn runs as we pick it from Mbuya/Bugolobi/Nakawa. This tower > > > was bad > > > and then went to very good and is now back to bad. > > > > > > Even in town many dropped calls. > > > > > > Don't have gprs anymore as it became useless. > > > > > > Perhaps the high ranks that were kicked out in jan/march did > > > make a > > > difference I wonder. > > > > > > Gip ex MTN'er since Jan > > > > > > On Thu, 2009-10-22 at 13:53 +0400, Mwirima Byaruhanga wrote: > > > > Kyle Spencer wrote thus on 10/22/09 11:55 AM: > > > > > > > > > > Has anyone else been experiencing very poor MTN cell > > > service > > > > > lately? > > > > > > > > I always did, esp packet data. > > > > eb > > > > > > > > > > > > _______________________________________________ > > > > LUG mailing list > > > > [email protected] > > > > http://kym.net/mailman/listinfo/lug > > > > %LUG is generously hosted by INFOCOM > > > http://www.infocom.co.ug/ > > > > > > > > The above comments and data are owned by whoever posted them > > > (including attachments if any). The List's Host is not > > > responsible for them in any way. > > > > --------------------------------------- > > > > > > > > > > _______________________________________________ > > > LUG mailing list > > > [email protected] > > > http://kym.net/mailman/listinfo/lug > > > %LUG is generously hosted by INFOCOM http://www.infocom.co.ug/ > > > > > > The above comments and data are owned by whoever posted them > > > (including attachments if any). The List's Host is not > > > responsible for them in any way. > > > --------------------------------------- > > > > > > > > > > > > > > > > > > > > > === > > > > > > The information contained in this email is provided by MTN Uganda Limited > > > in > > the manner requested by you and is intended solely for the use of the > > individual, > > or entity to which it is addressed. If you are not the intended recipient, > > any > > disclosure or taking action in reliance on the contents of this information, > is > > strictly prohibited and unlawful. MTN Uganda Limited is not liable for the > > proper > > or complete transmission of the information, or unlawful or criminal access > > to > > the information contained in this communication, nor for any delay in its > > receipt > > and does not warrant its completeness or accuracy. > > > MTN Ugandaâs liability for any direct, indirect, or consequential loss, > > > or > > damage arising in connection with any information contained in this email > > shall > > be limited to Ug. Shs 200,000/= (Two hundred thousand Uganda Shillings > > only), > unless > > otherwise adjudged by a court of competent jurisdiction. > > > > _______________________________________________ > > LUG mailing list > > [email protected] > > http://kym.net/mailman/listinfo/lug > > %LUG is generously hosted by INFOCOM http://www.infocom.co.ug/ > > > > The above comments and data are owned by whoever posted them (including > > attachments > > if any). The List's Host is not responsible for them in any way. > > ---------------------------------------
_______________________________________________ LUG mailing list [email protected] http://kym.net/mailman/listinfo/lug %LUG is generously hosted by INFOCOM http://www.infocom.co.ug/ The above comments and data are owned by whoever posted them (including attachments if any). The List's Host is not responsible for them in any way. ---------------------------------------
