As someone who has used FOSS for coming on to 10 years, a quandary keeps 
popping up.

I love the choice that FOSS gives me, but one of the problems with that choice 
can be whether or not to use three products in place of one. I'll give you my 
latest example.

Three products I have used or would like to use together are;

OpenERP
OTRS+ITSM Module
OCS Inventory

Now to explain where I am stuck. Is it better to try and incorporate the 
features in OTRS and OCSInventory into OpenERP, thereby creating one very cool 
application with everything inside it or to try and form linkages between all 
three and possibly a fourth OpenNMS. To explain I am a big fan of ITIL, mainly 
because I see the advantages in documenting IT infrastructure, but a central 
tenant of ITIL is to be able collect data as automatically as possible, 
otherwise you'll never have a even close to up to date CMDB, so OpenNMS and OCS 
Inventory allow me to do this. I am not a developer so the easiest route would 
be the one involving the least amount of programming, or should I try and form 
a Project Team? 

I give this example as the one I am facing now but have had this happen before. 
So much so that one of my criteria for picking a FOSS product is it's API or 
lack thereof.

Thoughts?

P.S. If anyone is looking at this kind of thing I'd love here from you, pool 
our efforts. Having come to the conclusion I am never going to do this by 
myself ;-)



Simon Vass 
Managing Director 
E-Tech Uganda Ltd 

http://www.etech.ug 
Tel: +256 (0) 312260620 or (0) 312260621 
email: [email protected] 
skype: e-techservicedesk 


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