Thank you Kyle for the response, As we speak, I have just managed to trace the route cause of the problem and rectified it. SOLUTION: When the other colleague of mine on the server got me the mail log, I managed to go through a 538 page log file and determined that some one was trying to spam the Boss. When the Boss tried deleting the Spam mails, he unfortunately deleted a page of mails (100 mails). When I talked to the Big man, he confessed having tried to deleted some thing but never remembered having deleted a page of mails. Checking in the trash folder, guess what! That is how I have spent the entire day looking at a boring log file! Guys going for Drupal party.... it would have been a nice place to be, but am far away from Kampala.
Thank you very much! ................................................................................................................................................ Seat of Wisdom .............Pray for us Cause of our Joy ...........Pray for us .................................................. Kizito Thomas +256-712-929564 +256-782-062708 On Fri, 2011-01-07 at 14:44 +0300, Kyle Spencer wrote: > Do you perform regular backups? :) > > > ----- Original message ----- > > Dear members, > > I have early in the morning gotten to office with this puzzle. > > One of the big people in office calls me and tells me that he could not > > access his mails for almost an entire month. It so happens that his > > person's mail box has it's latest mail as that of 10th Dec 2010. When I > > checked the mailserver side on the mailbox in question, it was true this > > person was missing some mails. But to my surprise, minutes later some > > mails of today came into the mail box meaning that the mailbox is still > > active and receiving mails. I have tried to think through the problem > > and contacted many Google reads, all in vain. Contacted some friends I > > consider better than me in mail servers and all tell me that is it the > > first time to hear of some thing like this. > > Conditions: > > 1. This person doesn't POP mails off the server (uses webmail all the > > time) > > 2. I have failed to access the server over ssh with ma terminal (I > > get a 'Read from socket failed: Connection reset by peer' error [which > > is usually normal considering that the server is on a different network > > connected to this network by two satellite connections] when ever I try > > to ssh the box). However I can get to the server through webmin (after > > a number of trials) but I have failed to read the /var/log/mail log file > > because, before it finishes populating in the command shell > > (Webmin->Others->Command Shell) the network is reset and it times out. > > This means that I have failed to read the log file. In the time being am > > trying to contact ma colleague on the server-lan (who is less > > experienced with a Black Screen-Read Terminal) to find the log file but > > still failing. > > 3. The physical distance between me and the server is too long > > (300KM). Meaning I either access the machine or access it to work on > > this problem. > > Meanwhile as I wait for a response from the other colleague of mine, I > > wanted to present this issue to you members and may be, I could find > > some one who has seen it before and give me a head start. > > > > NOTE: The Webmail customisation of this user gives him 100 mails per > > display and looking at the missing mails,(tries to make the same > > number). I am made to assume that (Oba) this person by mistake selected > > all and hit that Button (Delete). Am sorry to think like this but am > > left with little options, considering that this is happening to only one > > person on the entire mailserver having over 400 people. > > > > Am eager to know from you! > > > > > > ................................................................................................................................................ > > Seat of Wisdom .............Pray for us > > Cause of our Joy ...........Pray for us > > .................................................. > > Kizito Thomas > > +256-712-929564 > > +256-782-062708 > > > > > > -- > > This message has been scanned for viruses and > > dangerous content by MailScanner, and is > > believed to be clean. > > > _______________________________________________ The Uganda Linux User Group: http://linux.or.ug Send messages to this mailing list by addressing e-mails to: [email protected] Mailing list archives: http://www.mail-archive.com/[email protected]/ Mailing list settings: http://kym.net/mailman/listinfo/lug To unsubscribe: http://kym.net/mailman/options/lug The Uganda LUG mailing list is generously hosted by INFOCOM: http://www.infocom.co.ug/ The above comments and data are owned by whoever posted them (including attachments if any). The mailing list host is not responsible for them in any way. -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.
