HHAHAHA, the trials and tribulations of an email admin! :) I manage serveral zimbra and exchange server for my company and the customers never cease to amaze me with the creative ways they manage to "loose emails"
On Fri, Jan 7, 2011 at 7:42 AM, Kizito Thomas <[email protected]> wrote: > Thank you Kyle for the response, > As we speak, I have just managed to trace the route cause of the problem > and rectified it. > SOLUTION: > When the other colleague of mine on the server got me the mail log, I > managed to go through a 538 page log file and determined that some one > was trying to spam the Boss. > When the Boss tried deleting the Spam mails, he unfortunately deleted a > page of mails (100 mails). When I talked to the Big man, he confessed > having tried to deleted some thing but never remembered having deleted a > page of mails. > Checking in the trash folder, guess what! > That is how I have spent the entire day looking at a boring log file! > Guys going for Drupal party.... it would have been a nice place to be, but > am far away from Kampala. > > Thank you very much! > > > ................................................................................................................................................ > Seat of Wisdom .............Pray for us > Cause of our Joy ...........Pray for us > .................................................. > Kizito Thomas > +256-712-929564 > +256-782-062708 > > On Fri, 2011-01-07 at 14:44 +0300, Kyle Spencer wrote: > > Do you perform regular backups? :) > > > > > > ----- Original message ----- > > > Dear members, > > > I have early in the morning gotten to office with this puzzle. > > > One of the big people in office calls me and tells me that he could not > > > access his mails for almost an entire month. It so happens that his > > > person's mail box has it's latest mail as that of 10th Dec 2010. When I > > > checked the mailserver side on the mailbox in question, it was true > this > > > person was missing some mails. But to my surprise, minutes later some > > > mails of today came into the mail box meaning that the mailbox is still > > > active and receiving mails. I have tried to think through the problem > > > and contacted many Google reads, all in vain. Contacted some friends I > > > consider better than me in mail servers and all tell me that is it the > > > first time to hear of some thing like this. > > > Conditions: > > > 1. This person doesn't POP mails off the server (uses webmail all > the > > > time) > > > 2. I have failed to access the server over ssh with ma terminal > (I > > > get a 'Read from socket failed: Connection reset by peer' error [which > > > is usually normal considering that the server is on a different network > > > connected to this network by two satellite connections] when ever I try > > > to ssh the box). However I can get to the server through webmin > (after > > > a number of trials) but I have failed to read the /var/log/mail log > file > > > because, before it finishes populating in the command shell > > > (Webmin->Others->Command Shell) the network is reset and it times out. > > > This means that I have failed to read the log file. In the time being > am > > > trying to contact ma colleague on the server-lan (who is less > > > experienced with a Black Screen-Read Terminal) to find the log file > but > > > still failing. > > > 3. The physical distance between me and the server is too long > > > (300KM). Meaning I either access the machine or access it to work on > > > this problem. > > > Meanwhile as I wait for a response from the other colleague of mine, I > > > wanted to present this issue to you members and may be, I could find > > > some one who has seen it before and give me a head start. > > > > > > NOTE: The Webmail customisation of this user gives him 100 mails per > > > display and looking at the missing mails,(tries to make the same > > > number). I am made to assume that (Oba) this person by mistake > selected > > > all and hit that Button (Delete). Am sorry to think like this but am > > > left with little options, considering that this is happening to only > one > > > person on the entire mailserver having over 400 people. > > > > > > Am eager to know from you! > > > > > > > > > > ................................................................................................................................................ > > > Seat of Wisdom .............Pray for us > > > Cause of our Joy ...........Pray for us > > > .................................................. > > > Kizito Thomas > > > +256-712-929564 > > > +256-782-062708 > > > > > > > > > -- > > > This message has been scanned for viruses and > > > dangerous content by MailScanner, and is > > > believed to be clean. > > > > > > > _______________________________________________ > The Uganda Linux User Group: http://linux.or.ug > > Send messages to this mailing list by addressing e-mails to: > [email protected] > Mailing list archives: http://www.mail-archive.com/[email protected]/ > Mailing list settings: http://kym.net/mailman/listinfo/lug > To unsubscribe: http://kym.net/mailman/options/lug > > The Uganda LUG mailing list is generously hosted by INFOCOM: > http://www.infocom.co.ug/ > > The above comments and data are owned by whoever posted them (including > attachments if any). The mailing list host is not responsible for them in > any way. > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > -- Sanga M. Collins Network Engineering ~~~~~~~~~~~~~~~~~~~~~~~ Google Voice: (954) 324-1365 E- fax: (435) 578 7411 -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.
_______________________________________________ The Uganda Linux User Group: http://linux.or.ug Send messages to this mailing list by addressing e-mails to: [email protected] Mailing list archives: http://www.mail-archive.com/[email protected]/ Mailing list settings: http://kym.net/mailman/listinfo/lug To unsubscribe: http://kym.net/mailman/options/lug The Uganda LUG mailing list is generously hosted by INFOCOM: http://www.infocom.co.ug/ The above comments and data are owned by whoever posted them (including attachments if any). The mailing list host is not responsible for them in any way.
