Hi Jemba, In my experience the more you can accommodate the customer the
better. At the end of the day in most cases they are paying for a service
and I am doing my best to provide it. My course of action may not
necessarily be to make the user corner work in IE, since it only purpose is
to change passwords. I might instead look for another way to change
passwords that is not browser dependent.


On Thu, Oct 3, 2013 at 7:16 AM, Jemba Rogers <[email protected]> wrote:

> Collins, the fact that a single user pointed this out and I felt obliged
> to find solution is point that we ought to listen to the end user. It turn
> if this would change what Mark put as Policy, then it would be nice to look
> into it. But again, its one user (perhaps representing a couple more) but
> is this good for the general IT Policy to comply and find work around or
> move on and force the minority to adapt.
>
>  I too would love to know the workaround this for purposes of being in
> position to give the help and not appear to turn it down because I really
> do not know. I am still interested in know how to actually make IE able to
> open the user corner, wouldn't you?
>
>
> Cheers,
>
>
>
> Jemba E. S. Rogers
> Plot 703 Buddo, Wakiso District
> P.O.Box 30894 Kampala Tel: +256 312 202769
> Mobile:  +256 772 402976 or +256 702 402976
> Website: http://www.itlogic.co.ug  e-mail: [email protected]
> Twitter: rjemba  Facebook: rjemba, Skype: rjemba, googletalk: rjemba
>
> On Oct 3, 2013, at 1:56 PM, sanga collins <[email protected]> wrote:
>
> I agree with Mark. The idea is to make the end users job easier. I have
> been in many scenarios where the focus is on making the IT depts job easier
> ... I think this is the wrong approach similar to a waiter in a restaurant
> asking customers to clear their own tables!! :)
>
>
> On Thu, Oct 3, 2013 at 6:49 AM, Mark Tinka <[email protected]> wrote:
>
>> On Thursday, October 03, 2013 12:31:47 PM Jemba Rogers
>> wrote:
>>
>> > Hey Mark,
>> > Well put and what would you do in scenario.
>>
>> Guidelines, recommendations and policies (not to leave out
>> enforcement) from IT are certainly a good thing.
>>
>> But your users just want to do their job as well. As an IT
>> resource, you're there to support them within the
>> organizational constraints, not give them hell
>> unnecessarily.
>>
>> Mark.
>>
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>
>
>
> --
> Sanga M. Collins
> Network Engineering
> ~~~~~~~~~~~~~~~~~~~~~~~
> Google Voice: (954) 324-1365
> E- fax: (435) 578 7411
>
> _______________________________________________
> The Uganda Linux User Group: http://linux.or.ug
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> Send messages to this mailing list by addressing e-mails to:
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>
>
> _______________________________________________
> The Uganda Linux User Group: http://linux.or.ug
>
> Send messages to this mailing list by addressing e-mails to:
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>



-- 
Sanga M. Collins
Network Engineering
~~~~~~~~~~~~~~~~~~~~~~~
Google Voice: (954) 324-1365
E- fax: (435) 578 7411
_______________________________________________
The Uganda Linux User Group: http://linux.or.ug

Send messages to this mailing list by addressing e-mails to: [email protected]
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The Uganda LUG mailing list is generously hosted by INFOCOM: 
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