> 
> [email protected] (Trent W. Buck)
> writes:
> 
> > James Harper <[email protected]>
> > writes:
> >
> >> If you go to Seagate warranty page it says to download this tool and
> >> attach the output with the drive return. At a guess the tool is
> >> windows only though.
> >
> > Yeah IBM tried that too, and I just went "uh, this system is in
> > production, and it's in another state.  Taking it down to run your
> > stupid script is Not Happening."  Repeating that often enough did the
> > trick.  Don't remember if it was a Windows program of a linux-based live
> > medium.
> 
> PS: I tell a lie, it was HP.  I remember now -- AFTER they agreed to
> replace the drive, they were obsessing about whether the drive bay's
> handle was blue or brown (we'd already told them the serial and so forth
> of the drive IN the bay).
> 

Yep. I refuse to re-insert the disk if asked too. If the RAID controller 
determined that the disk is bad then I'm not taking any chances with it.

James
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