hi paul,

thanks for the tips.

i tired following steps, but seems 
can't solve the issue.

copy doc and took off the bibliography.copy doc and took off the bibliography, 
removed all the citations, 
note, footnote, margin note etc.tried bisection copy and paste to new file, and 
each section(with citation) 
can stand alone(be viewed) with no problem.tried to take away all the language 
potential conflict, just plain
none of above attempt can bring it back to normal view. it would be easy
 if bibtex problem, when removed bibliography, no really any 
question marks came up.
any other possible solution i can try?
rds, jackie

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