Actually not necessarily. timely press releases and use of their blog for such things would be a solution. They don't maintain it. Announcing updates, and what to expect or dealing with announcements is a good use for it. The amount of time takes very little and could be part of the media relations department or the duty of another staff member not related to development, such as the sales manager.

On 10/20/2011 11:33 AM, John Gallagher wrote:
Hi all I am sure code factory will do us proud and it would be nice if we had some answers but the more they answer emails the less time they have to develop things. I wonder if anyone can tell me if the orion 18 will be of use to uk customers or is it just in America where it will be used.? thanks.
----- Original Message ----- From: "Mauro Avila" <[email protected]>
To: <[email protected]>
Sent: Thursday, October 20, 2011 5:01 PM
Subject: [MA] Codefactory, please take notes of these opinions


Hello.

Well, I have seen that some kind of customer careless from codefactory.

I have months asking for a recomendation of a cell phone with android, neven in their web page they have a simple list of recomended models.

In Nuance's web page they have a list of cell phones which can run Talks.

Codefactory does not have something like that.

Besides, people consider that a better customer attention is needed.

We would like to know is you have something which might improve the work of MA in the new Android version, people could prefer your product in sted of Apple's or Nuance's because they velieve in Android concept and they spect if Coode factory support android so, they will support codefactory.

Thanks and keep reading the opinion of your users.

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